On Tuesday, July 16, 2002, at 01:45 AM, Steve Bell wrote: > Marilyns problem was with a slot loading iMac, completely different from > the > majority of failures, tray loaders. These are all out of warranty, Apple > still supports them with spares. The analogue board fails on these, > usually > because of failure of the flyback transformer. This part is subject > stresses > in all monitors, and is always likely to be a high failure item. It was on > other Apple products, the Multiple Scan 20, Apple 16" display, Multiple > Scan > 720 and ASD 17. What makes out of warranty repair of the iMac's expensive > is > Apples policy of repair by modular exchange. If they made individual > components available as spare parts repairs would be far more economical.
ya, but if Apple made individual components available, it could easily actually get MORE expensive. As a tech, if I have to break out a soldering iron, I charge a significantly higher labor rate. Also, if I have to solder, there's more work I have to do. Normally, I just have to isolate an issue to a module, which is sometimes time consuming. Now, I have to isolate to a component on the module. This is ALWAYS time consuming. Metering, testing, blah blah blah... A solder job rarely takes less than 3 hours considering isolation, soldering, and testing into account. If I'm replacing just a module, it very rarely takes me more than 2 hours and most of the time less than 1 hour. I'm also charging a lower labor rate. So, it winds up being more cost-efficient to replace whole modules, both for Apple during the warranty repair process (hey, they have to pay the AASP's for their labor, and it costs Apple money to make the modules, and to ship the modules to the AASP), and for the customer during an Out-of-Warranty repair. -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
