I'll tell you, the few time I called Apple for support (some years ago), the first layer of contact really could have been done by a well trained class of, say, 3rd graders. Trained, that is, to say the following, "Could you wait a minute or so?" Trained to then read whatever script popped up when they did a quick key word search (you know, the same stuff you've been reading over a dozen times already and acting upon with zero results).
Piece of cake. I think it's much more honest, if nothing else, to hire some folks where it is at least obvious that that they are poorly trained and undoubtedly poorly paid. Dale "In most cases there is no free exercise whatever ... of the moral sense." / "I wasn't born to be forced."--Henry David Thoreau "You're dancin' with whom they tell you to or you don't dance at all. It's tough out there, high water everywhere."--Bob Dylan http://photosbydale.blogspot.com/ -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:imac-list@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
