On Apr 15, 2011, at 1:10 PM, Amanda Ward wrote: > Okay... I'm not real sure if this is the proper forum. Please redirect me if > needed. > > Right about the time I updated my iMac (Intel/Late 2008) to 10.6.7, my > printers started refusing to print PDF files. Three printers... HP Office-jet > 4580, HP Desk-jet 6980 and my workhorse HP Laser-jet 4000. > > I can print the files by opening in Acrobat, saving as a JPG file, reopening > in Preview and printing from there. But this solution is pretty much on the > =lame= side. > > All three give me this message: > > "Error: pstopdffilter/pstocupsraster failed with err number 13" I googled > this and got, basically... "What?" > > Previously, all three printed PDF's flawlessly. Did something change with > 10.6.7? Did I manage to hose something? Any suggestions... please!?
Are these PDF's created by OS X or PDF's created by Acrobat? Try Printing them from Acrobat reader, clicking the 'Advanced' button and checking the box 'Print as Image'. We've had a bunch of problems with newer Adobe-created PDF's doing this kind of crap on both PC's and Macs. If you try to print from Print Preview do you get the error? If so, then it's a printing issue in OS X. Try logging in as a different user and printing a PDF; if that user has the problme, then it's a system issue, and re-applying the latest combvo update will fix it. If that doesn't fix it and it's a systemic issue (all users have the problem) delete and re-add your printers, making sure that you've got the latest&greatest drivers; Apple's put out some printing updates recently that I don't think are in the combo system update. -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs -- You received this message because you are a member of the iMac Group, a group for those using Apple iMacs and eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to imaclist@googlegroups.com To leave this group, send email to imaclist+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/imaclist
