Sounds like a DNS issue.Who is running the DNS box for you? Are you in
charge of it, or is someone else hosting it for you?
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Jokerxixlx
> Sent: Friday, February 02, 2001 12:26 PM
> To: [EMAIL PROTECTED]
> Subject: [imail] Help Please
>
>
> Now heres a problem i have never seen and not to sure how to fix.
>
> My users can get to there webmail mail.theredomain.com:8383 but can't
> login. Says there login is wrong. But if they go to
> 127.0.0.1:8383 there ip
> address they can log right in. Now there POP3 also works with
> no problem
> only when using there domain they get a error. But here is
> the crazy part
> and making it hard for me to trouble shot is that we can
> login but they
> can't. We can login with domain or IP or pop3 with no problems.
>
>
> Any help on this would be great i have all patches from
> IPswitch and us
> humankindsystems.com KWM 1.52 for web mail HKSI KillerWebMail
> Templates
> v1.52. So every thing is up to date.
>
>
> Thanks for any help would be great.
>
> P.S I have restarted about 5 times so i know i don't need to
> restart now. :)
>
>
>
>
> ______________________________________________________________________
> The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc.
> Questions, Comments or Glowing Praise...... mailto:[EMAIL PROTECTED]
> Searchable List Archive.... http://www.mail-archive.com/[email protected]
> To Manage your Subscription......... http://humankindsystems.com/lists
>
>
______________________________________________________________________
The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc.
Questions, Comments or Glowing Praise...... mailto:[EMAIL PROTECTED]
Searchable List Archive.... http://www.mail-archive.com/[email protected]
To Manage your Subscription......... http://humankindsystems.com/lists