BTW, my system:
Main Office:
72 T1 Channels (3 Voice T1s)
4 Analog Channels (4 POTS Lines)
8 IP Channels
62 Ports
Retail Store (Your #1 Big Screen Source!) ;)
48 T1 Channels (2 Voice T1s) (Can we say "infomercial"?)
4 Analog Channels (4 POTS Lines)
8 IP Channels
36 Ports
A big plus to two systems: we can call & fax between the offices for free,
using the IP cards. My users get such a kick out of that.
T. Bradley Dean
(800) 793-8171 Ext. 336
[EMAIL PROTECTED]
-----Original Message-----
From: T. Bradley Dean [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 29, 2001 12:38 PM
To: [EMAIL PROTECTED]
Subject: RE: OT: PC-based telephony servers (was RE: [imail] 4 in
1server)
That's what I paid too. I considered doing this too, in the end I'm glad I
didn't.
When you're spending $80k on a phone system, is saving a couple grand by
installing yourself really worth it? For an office, maybe. But for us, a
telemarketing center, it wasn't. Our rep knows this system inside and out.
I'm sure there are a dozen little 'tweaks' he knew about just from
experience, that I might have spent half a day trying to figure out.
T. Bradley Dean
(800) 793-8171 Ext. 336
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, March 29, 2001 11:58 AM
To: [EMAIL PROTECTED]
Subject: RE: OT: PC-based telephony servers (was RE: [imail] 4 in
1server)
Our local AltiGen rep is willing to sell us the hardware and software, and
let us do the install and training ourselves (saving over $1,100). Think we
can handle it? Prices on hardware are $2,800 for the PCI cards, $1800 for
the server software, and $695 for the client software (unlimited
installations).
Ron Allen Hornbaker
President/CTO
Humankind Systems, Inc.
http://humankindsystems.com
mailto:[EMAIL PROTECTED]
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Andre Vatke
> Sent: Thursday, March 29, 2001 1:45 PM
> To: '[EMAIL PROTECTED]'
> Subject: RE: OT: PC-based telephony servers (was RE: [imail] 4 in
> 1server)
>
>
> We've been running AltiGen since 1997. I only wish I could deal
> direct with
> Altigen or some other competent dealer. If your dealer is an idiot they
> don't leave you many other options. Plus we're kind of DIY guys and like
> put things together ourselves which a lot of dealers don't like.
>
> André
>
> > -----Original Message-----
> > From: T. Bradley Dean [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, March 29, 2001 2:27 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: OT: PC-based telephony servers (was RE: [imail] 4 in
> > 1server)
> >
> >
> > I just installed two AltiGen systems here. I really don't know how I
> > survived with out them. I have an incredible dealer -
> > DirectLink in Southern
> > California. Plus, we were one of the first (if not THE first)
> > telemarketing
> > center to use their new 4.0 software.
> >
> > I managed to get a beta copy of their ActiveX componenent and
> > I started
> > writing software for it. I wrote a tight little program that
> > links with
> > GoldMine. When the phone is answered it tells the sales rep
> > what to say
> > (based on which 800 # was called) and finds the contact in
> > GoldMine. It adds
> > the contact if it doesn't exist. If the phone isn't answered
> > it sends an
> > alert to the manager and logs the RNA (AltiGen speak: "Ring
> > No Answer") in
> > our SQL server.
> >
> > AltiGen also has built in reporting to SQL. I can run a SQL
> > statement that
> > compares our callers to our sales. Incredibly Powerful. We
> > run calls vs.
> > sales on a per sales rep basis to see what their closing
> > ratio is. It's
> > already improved sales!
> >
> > One of the best features: I don't have to pay $100+ per visit
> > to some phone
> > tech. Our last system was a 1975 AT&T PBX. Now I can add /
> > change EVERYTHING
> > through a nice little GUI interface. Either at the server, at my
> > workstation, or through my DSL line at home.
> >
> > I spent 6 months researching every single phone system out
> > there. 3COM's NBX
> > (SUCKS!), Cisco, TeleVantage, etc. Choosing AltiGen was one
> > of the best
> > decisions I've made.
> >
> > T. Bradley Dean
> > (800) 793-8171 Ext. 336
> > [EMAIL PROTECTED]
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> > Jonathan
> > Sent: Thursday, March 29, 2001 10:58 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: OT: PC-based telephony servers (was RE: [imail] 4 in
> > 1server)
> >
> >
> > Altigen has some nice bells and whistles .. however they've
> > proven to be a
> > little bit of a difficult company to work with in some cases,
> > and not very
> > well-managed. Whether or not this affects the product is up to you to
> > decide. A couple major distributors have since dropped their line. The
> > Artisoft solutions are gaining a very wide audience, though.
> >
> > Jonathan
> >
> > At 12:46 PM 3/29/2001 -0600, you wrote:
> > >And they're 7U high, too. And $13,000+. In 7U, the FlexiServ
> > boxes would
> > >pack 28 (7X4) machines.
> > >
> > >Problem is, calling FlexiServ for info is a lesson in
> > frustration. I just
> > >tried to get info on their TeleServ telephony product by
> > calling their
> > >California office, and got some guy on a cell phone who
> > didn't even know
> > >what "TeleServ" was. Then I called the Florida office, and
> > got a "sorry we
> > >can't take your call, please leave a message" recording.
> > Unusual for a
> > >hardware company... further investigation indicates they're
> > a European
> > >company (http://www.fiber-wireless.gr), and perhaps not
> > well-established in
> > >the US.
> > >
> > >On the topic of telephony, does anyone here have experience
> > with either the
> > >Altigen (http://www.altigen.com) system or the TeleAdvantage
> > >(http://www.artisoft.com) PC-based PBX-VoIP systems? We're
> > looking to buy,
> > >and leaning strongly towards the Altigen system.
> > >
> > >thanks,
> > >Ron
> > >
> > >
> > >Ron Allen Hornbaker
> > >President/CTO
> > >Humankind Systems, Inc.
> > >http://humankindsystems.com
> > >mailto:[EMAIL PROTECTED]
> > >
> > >
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > > > Andre Vatke
> > > > Sent: Thursday, March 29, 2001 12:33 PM
> > > > To: '[EMAIL PROTECTED]'
> > > > Subject: RE: [imail] 4 in 1 server
> > > >
> > > >
> > > > Yeah, but those aren't orange!
> > > >
> > > > > -----Original Message-----
> > > > > From: Frederick Samarelli [mailto:[EMAIL PROTECTED]]
> > > > > Sent: Thursday, March 29, 2001 12:14 PM
> > > > > To: [EMAIL PROTECTED]
> > > > > Subject: Re: [imail] 4 in 1 server
> > > > >
> > > > >
> > > > > 8 in 1.
> > > > >
> > > > > http://www.cubix.com
> > > > >
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "Systems Administrator" <[EMAIL PROTECTED]>
> > > > > To: <[EMAIL PROTECTED]>
> > > > > Sent: Thursday, March 29, 2001 12:17 PM
> > > > > Subject: RE: [imail] 4 in 1 server
> > > > >
> > > > >
> > > > > > Hiya all,
> > > > > >
> > > > > > And we third that.....Where can we get more info?
> > > > > >
> > > > > > Kind Regards
> > > > > > Neil Solomon
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > > > > > Andre Vatke
> > > > > > Sent: Thursday, March 29, 2001 7:02 PM
> > > > > > To: '[EMAIL PROTECTED]'
> > > > > > Subject: RE: [imail] 4 in 1 server
> > > > > >
> > > > > >
> > > > > > > So where do we get this orange wonder machine?
> > > > > >
> > > > > > Yeah, I second that.
> > > > > >
> > > > > > My staff and I were just descussing such a device as
> > a co-lo box.
> > > > > >
> > > > > > Andre Vatke
> > > > > > Nebulis Network
> > > > > >
> > > > > > > ---------- Original Message
> > ----------------------------------
> > > > > > > From: Richard Kingsley <[EMAIL PROTECTED]>
> > > > > > > Reply-To: [EMAIL PROTECTED]
> > > > > > > Date: Wed, Mar 28 2001 18:14:07 GMT+0000
> > > > > > >
> > > > > > > >
> > > > > > > >Is is a bright orange 'seriously' machine with 4
> > > > > > > motherboards, 4 hard drives
> > > > > > > >(2.5" drives), 4 psu, 4 network cards etc all mounted in a
> > > > > > > single case. I
> > > > > > > >have 4 x 800 mhz piiis. On the front panel there is 4 x
> > > > > > > keybaord / mouse, 4
> > > > > > > >network ports and 4 monitor ports. Costs are approx ?3500
> > > > > > > with 4x800 mhz
> > > > > > > >cpus, 4 x 20gb hard drives, and 256mb ram in each
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >Richard
> > > > > > > >
> > > > > > > >
> > >
> > > >
> > >
> > >
> > >
> > >
> > >_____________________________________________________________
> > _________
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> > Systems, Inc.
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> >
> >
> >
> >
> > ______________________________________________________________________
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> >
> >
> >
> >
> > ______________________________________________________________________
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> >
>
>
>
> ______________________________________________________________________
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>
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