Boy am I glad I waited on that upgrade :-)
6.x runs find with KWM. I'll wait for the fire to die down before I upgrade
- Every version of Imail has had the same issues.
> -----Original Message-----
> From: Ron Hornbaker [mailto:[EMAIL PROTECTED]]
> Sent: Friday, July 27, 2001 5:19 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [imail] Problems with KWM
>
>
> Tim, Ken, and Everyone,
>
> > Ron and the other at HKSI must be VERY busy to respond so slowly.
> > It is a first.
>
> Yes, we've been extremely busy for the last 3 weeks, and things have
> really been backed up this week in particular. The reason for
> the crunch
> has been the IMail 7 upgrade process... getting KWM to work
> with IMail 7,
> and then the IMail 7 hotfixes, and the hotfix pullbacks,
> etc... which we
> have to figure out before releasing the Classic templates
> (now scheduled
> for Monday).
>
> The reason for the backup this week, was that last week I had to go to
> another state to be with my 6-yr-old daughter during her unexpected
> surgery, and I'm just getting back to work and trying to get
> caught up.
>
> I apologize to everyone for the delays, and want to assure
> you that while
> we may be slower than normal in responding to email and telephone
> messages, we are in no way ignoring you, and are working through
> everything as fast as possible.
>
>
> > Issue 1:
> > Yes, I've even had it throw me to pages other than the last page
> > after a delete.
>
> That's a tough issue to control, but we will address it. I believe it
> happens in the stock templates, too.
>
>
> > 2:
> > Yes, but refreshing the message list might be just as confusing
> > for some new users that have selected some messages for action,
> > only to have the selection boxes unchecked. I'd say this is a
> > judgment call, but I think I would prefer to have the message list
> > refresh with the folder list.
>
> I would agree that refreshing the message list everytime the
> folder list
> is auto-refreshed would be VERY distracting... having to
> click the folder
> to see the new msgs is the lesser of two evils here, since having the
> message list refresh without you being ready for it would
> also cause the
> message preview to refresh to the first message, potentially
> throwing you
> off a message you were reading.
>
>
> > 3:
> > Good point. The folder name should probably be indicated
> > somewhere.
>
> I agree, but IMail 7 has some quirks that makes that very
> difficult, and
> we haven't figured out a good workaround (yet). Tim, you
> shouldn't even
> see the Sent, Draft, and Deleted folder unless they've been used, if
> you've upgraded to 2.0.3.
>
>
> > 4:
> > I can't reproduce this bug on my system. I put 10000000 into the
> > Imail administrator for a user, and KWM shows 10.0 MB as the limit.
>
> That was fixed in 2.0.2. Sounds like you never applied that
> hotfix, Tim.
> You must apply 2.0.2 to the download product, then 2.0.3 after that.
>
>
> > 5:
> > Yes, it is slow, but still seems faster than Hotmail from my modem
> > test connection at home. I haven't had it fail over my 56K modem
> > line during my tests. I'm considering putting the classic
> > templates up as an option for modem users. HKSI is working on
> > getting the classic version of the templates out for Imail 7 as we
> > type (and may be the reason for the slow support response).
>
> It's testing faster than KWM v1.52 on IMail 6 for us here. Moving the
> images directory to a real webserver makes a huge difference,
> so make sure
> you take advantage of that configuration
> (config_ImagesPath[Regular/SSL].cgi).
>
>
> > I just upgraded our system here to Imail 7 and KWM 2 this week.
> > Maybe I should have waited another couple of weeks, but that,
> > also, is always a judgment call, and why we are paid the bib
> > bucks ;-). The staff at HKSI has the best support record that I
> > have EVER worked with, and I'm sure that they will resolve all of
> > our problems quickly.
>
> Thanks, Ken. We will work to resolve these problems as soon
> as possible.
>
> Regards,
> Ron
>
>
> Ron Hornbaker
> President/CTO
> Humankind Systems, Inc.
>
>
>
>
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