I haven't upgraded to 7 yet (fine line between bravery and stupidity :),
but I think HKSI would be wise to incorporate all the fixes into the
download-able version, and increment the number, as well as releasing the
"patch". Personally, when I go to actually implementing 7+new kwm, I'm
hoping it's all in a single updated package, just for lack of confusion's
sake. :) I think other admins feel the same ..
Jonathan
At 05:39 PM 7/27/2001 -0500, you wrote:
>I wasn't getting reports of these KWM hotfixes. I thought everyone was
>talking about Imail hot fixes.....hot fix here, hot fix there, there a fix,
>here a fix. I so confused!
>
>
>Ron? Thanks for the explanation, I was wondering what happened or what was
>going on at HKS
>
>Tim D
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Ron
>Hornbaker
>Sent: Friday, July 27, 2001 4:19 PM
>To: [EMAIL PROTECTED]
>Subject: RE: [imail] Problems with KWM
>
>Tim, Ken, and Everyone,
>
> > Ron and the other at HKSI must be VERY busy to respond so slowly.
> > It is a first.
>
>Yes, we've been extremely busy for the last 3 weeks, and things have
>really been backed up this week in particular. The reason for the crunch
>has been the IMail 7 upgrade process... getting KWM to work with IMail 7,
>and then the IMail 7 hotfixes, and the hotfix pullbacks, etc... which we
>have to figure out before releasing the Classic templates (now scheduled
>for Monday).
>
>The reason for the backup this week, was that last week I had to go to
>another state to be with my 6-yr-old daughter during her unexpected
>surgery, and I'm just getting back to work and trying to get caught up.
>
>I apologize to everyone for the delays, and want to assure you that while
>we may be slower than normal in responding to email and telephone
>messages, we are in no way ignoring you, and are working through
>everything as fast as possible.
>
>
> > Issue 1:
> > Yes, I've even had it throw me to pages other than the last page
> > after a delete.
>
>That's a tough issue to control, but we will address it. I believe it
>happens in the stock templates, too.
>
>
> > 2:
> > Yes, but refreshing the message list might be just as confusing
> > for some new users that have selected some messages for action,
> > only to have the selection boxes unchecked. I'd say this is a
> > judgment call, but I think I would prefer to have the message list
> > refresh with the folder list.
>
>I would agree that refreshing the message list everytime the folder list
>is auto-refreshed would be VERY distracting... having to click the folder
>to see the new msgs is the lesser of two evils here, since having the
>message list refresh without you being ready for it would also cause the
>message preview to refresh to the first message, potentially throwing you
>off a message you were reading.
>
>
> > 3:
> > Good point. The folder name should probably be indicated
> > somewhere.
>
>I agree, but IMail 7 has some quirks that makes that very difficult, and
>we haven't figured out a good workaround (yet). Tim, you shouldn't even
>see the Sent, Draft, and Deleted folder unless they've been used, if
>you've upgraded to 2.0.3.
>
>
> > 4:
> > I can't reproduce this bug on my system. I put 10000000 into the
> > Imail administrator for a user, and KWM shows 10.0 MB as the limit.
>
>That was fixed in 2.0.2. Sounds like you never applied that hotfix, Tim.
>You must apply 2.0.2 to the download product, then 2.0.3 after that.
>
>
> > 5:
> > Yes, it is slow, but still seems faster than Hotmail from my modem
> > test connection at home. I haven't had it fail over my 56K modem
> > line during my tests. I'm considering putting the classic
> > templates up as an option for modem users. HKSI is working on
> > getting the classic version of the templates out for Imail 7 as we
> > type (and may be the reason for the slow support response).
>
>It's testing faster than KWM v1.52 on IMail 6 for us here. Moving the
>images directory to a real webserver makes a huge difference, so make sure
>you take advantage of that configuration
>(config_ImagesPath[Regular/SSL].cgi).
>
>
> > I just upgraded our system here to Imail 7 and KWM 2 this week.
> > Maybe I should have waited another couple of weeks, but that,
> > also, is always a judgment call, and why we are paid the bib
> > bucks ;-). The staff at HKSI has the best support record that I
> > have EVER worked with, and I'm sure that they will resolve all of
> > our problems quickly.
>
>Thanks, Ken. We will work to resolve these problems as soon as possible.
>
>Regards,
>Ron
>
>
>Ron Hornbaker
>President/CTO
>Humankind Systems, Inc.
>
>
>
>
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