Hi all, Many weeks ago, I posted a message regarding iMail showing incorrect message count during a deletion (the original message is enclosed). I applied 7.05 patch. But the problem is still there.
I finally discover the trigger to this problem. So I am posting a follow up message to share my discovery (just in case someone is interested). The trigger seems to be the delete confirmation option in web messaging. If delete confirmation is enabled, the message count is one more than the actually deleted number of messages. When delete confirmation is disabled, then the message count is correct. I tested this several times with the option on and off. I suppose the next step will be to notify ipswitch so they can fix this problem. Mark Kam City College of New York ------------- Original Email Message --------------------------------------------------------------------- I am using IM7.04HF2 + KWM. Some users reported an incorrect count of deleted message. For example, I selected 2 messages and click delete. The server will delete those messages. However, instead of saying "2 message(s) deleted", it will say "3 message(s) deleted". Seems like the message count is always 1+ the actual deleted messages. The problem only happens to a few users. I don't think this is a KWM problem. Has any one seen this problem? TIA, Mark Kam ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists
