Jeff, I'm contacting you off-list now. For quickest AnswerTrack support, email [EMAIL PROTECTED] directly.
Thanks, Ron > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > Jeff Reinhardt > Sent: Wednesday, January 16, 2002 9:03 AM > To: [EMAIL PROTECTED] > Subject: [imail] AnswerTrack Problems > > > We have AnswerTrack Lite installed and have the one client configured, > one agent configured and 3 mailboxes configured. > > Current Version 2.0.5.0 on all but Database which is 2.0.0 > > 1.) We cannot update and save the System Admin Email setting. > It appears > to save and update, but upon closing the console and > reopening it, > the > setting defaults back to [EMAIL PROTECTED] > > 2.) I have sent 2 emails to the program aliases we have setup for the > mailboxes > and have seen no response from AT. In the monitor > window it says 1 > Issue Processed today, but this is the first initial > tests and we > have seen no > email responses. > > If you need further information please let me know as this is > the first time > since > the original beta that we have used AT. ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists
