Scott, Monitor your logs more closely, something is indicating a problem. Check the Event Viewer. Monitor your network activity. Try monitoring threads in Performance Monitor. Select Thread as the performance object and select iwebmsg as the threads to monitor. You can monitor your server from another computer, so as not to interfere with the performance of the system you are trying to monitor.
Use best practices, I am no expert but I would recommend: >From the Web Messaging service in Imail, Ignore source address in security check Enable statistics Uncheck Keep Alive limit the Max. attachment size. Are you using Web Calendaring? Can you turn it off for testing purposes? Are you using POP or IMAP? If you are using IMAP monitor the folders users are creating. IMail doesn't like IMAP folders with spaces in the name. I've had a user crash the server while creating/deleting IMAP folders using Outlook 98. Most likely it isn't KWM. Removing KWM doesn't prove it is KWM, but it suggests it is connected, perhaps working with a service that is causing the hanging. Monitor your users. What are they doing with the more functional KWM that they may not be doing with the boring stock templates. Your hardware is more than adequate. The ports you run on shouldn't make a difference. I'm running Imail 7.04HF2, KWM, YGM, images served from a separate IIS server, Imail user database, Declude with F-Prot, PIII 733 with 512MB (which is probably more power than I need). Approximately 8 domains and 50 users. On Windows 2000, which is stripped down and optimized. Regards, Paul Paul W. Lucido www.GeekWithaBox.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Wilson, Scott D (NITC) Sent: Tuesday, February 05, 2002 1:10 PM To: '[EMAIL PROTECTED]' Subject: RE: [imail] IWEBMSG HANGS I don't have Keep Alives checked and the SQL server is a completely different box as with the IIS. Like I said I have 3 separate boxes to serve up the mail application. This is why is disagree with the load on the mail server. In fact the web messaging and SMTP services create very little load. I'm running a dual PIII 1Ghz processors and 2gb of memory. The application is not even putting a dent on the resources of the box. I use more resources opening Task Manager than I do running this application. The only thing I have to go and not that I'm going to try because my user like the KillerWebMail templates is that when they removed them, they (user of the Imail listsrv) have no more problems with the Iwebmsg service hanging. This leads me to believe that the problem must be associated with the KillerWebMail templates. I have no other facts to base that on. The VBScript comment was targeted to the EZSignup application I bought from HumanKind. I got it confused with what we were talking about. Respectfully, Scott D Wilson EOC (Ret) NCF Enterprise Webmaster [EMAIL PROTECTED] Comm:805.982.3601 Mobile: 805.312.1864 Fax: 805.982.2659 DSN: 551 -----Original Message----- From: Ron Hornbaker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 05, 2002 10:36 AM To: [EMAIL PROTECTED] Subject: RE: [imail] IWEBMSG HANGS Keep-Alives: disable it. SQL Server: give it its own box. I don't think you'll find a MS SQL Server dba anywhere that says its okay to run this app alongside other apps. It steps on other apps like little crunchy crickets from what I've heard. :) -Ron > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > Wilson, Scott D (NITC) > Sent: Tuesday, February 05, 2002 12:28 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [imail] IWEBMSG HANGS > > > Ron, > > I don't run IIS on this server because of all the port > requirements that the > Government restricts us on. I don't have the luxury of using any port I > want, I only have a limited few so I push everything using SSL > on 443 and > 9000. The other problem is that Imail listens on the same ports for all > IP's. > > I host three servers to use this mail program, 1 - SQL2000 > server, 1 - IIS > and 1 - Imail. We made some changes to the EZSignup templates > so that we > didn't have to use the adduser.exe and therefore were able to host it > completely on the IIS server. I must say it works great. I'm > even serving > up the KillerLDAP from the IIS web server. ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists
