Re: [imail] Deleting email

[Glenn \\ WCNet]

Yes, I had that happen some months ago, affecting deleting, replying, and forwarding.  It seemed specific to the affected users' computers.  One fellow brought his laptop in, which he said was a "new" machine, but turned out to be something he bought on eBay running Win98 without even the Y2K fixes.  Sure enough, he couldn't delete or forward anything in WebMail.  I thought it was a browser issue, he didn't have all the updates for the IE he was running.  But his account worked perfectly on any computer at our office, with IE4, IE5.5, or IE6.  I couldn't offer him any fix, other than to get ALL the available updates for his Win98 and IE.   I was running Classic WebMail with IMail 6.06, but hadn't updated the templates in more than year.  I got the latest template updates, and that fixed the problem.  Make sure you really are running the latest set.   Glenn Zajicek WCNet   ----- Original Message ----- From: Jasmine To: [EMAIL PROTECTED] Sent: Monday, April 15, 2002 11:23 AM Subject: [imail] Deleting email Hi, has anyone else had this problem? All of a sudden a number of our users are complaining that they can't delete email messages from the webmail interface. They have reported getting error messages saying "Invalid Action". I've tried logging into their accounts and I have no trouble deleting email for them but all of a sudden they can't. Any Ideas? I'm running the latest verion of Imail 6 with the classic templates. Thx. J. ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 To Manage your Subscription......... http://humankindsystems.com/lists