Thanks for the information.
- Tim
---------- Original Message ----------------------------------
From: "Roger Weiss" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Thu, 26 Aug 1999 09:17:58 -0700
>Tim,
You should probably be monitoring your servers using either an outside
service or a separate box. You can then cause it to page you if a server
goes down or a service dies, giving you a chance to reset it before the
world turns upside down on you.
Couple of options: ipswitch has a program (this is their list) so I felt I
should mention it first.
There are also several programs which run on Unix/Linux that do this. Big
Brother ( http://maclawran.ca/bb-dnld/ ) is one of them.
Roger
----- Original Message -----
From: talon <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 26, 1999 8:06 AM
Subject: Re: [IMail Forum] smtp32.exe
> This same situation happened to me this morning and the phone still has
not stopped ringing. We are running imail 5.06, we did not have this problem
with 5.05. I came into the office today , to see the Imail machine with 11
instances of smtp32.exe when using task manager and trying to end the
process, it would not let me. Eventually it spawned more of these instances
and locked up the box. This after rebooting, it happened again, I rebooted
and on the third time.. the processes seem to have gone away. What causes
this? How can I prevent it from happening again. My customers are not happy,
not happy at all.
>
> - Tim
> ---------- Original Message ----------------------------------
> From: "Diarmaid Mac Aonghusa" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Thu, 26 Aug 1999 13:13:37 +0100
>
> >Daniel
>
> I upgraded to the latest version and the problem seems to have gone
> away..... (I know I should have done that earlier)
>
> Thanks for your help anyway.
>
> Diarmaid
> ----- Original Message -----
> From: Daniel Donnelly <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: 25 August 1999 22:27
> Subject: Re: [IMail Forum] smtp32.exe
>
>
> > Diarmaid,
> >
> > For a properly constructed message, that should NOT happen! There must
> have
> > been 8 messages (or some combination of messages and Tries) that left
> these 8
> > processes (one could have one message, and IMail seto to 20 tries and
that
> > would cause 20 instances of the incorrectly terminated proceses!). If
you
> have
> > cleared the queue and all the messages were sent, then you should not
see
> the
> > problem. Kill the smtp32 processes and you should be in good shape.
> > Unfortunatlely you have still not found the 'cause' and it could happen
> again.
> > If it does, follow the method I outlined and if you can locate the
message
> > causing the trouble, I'd like to see it!
> >
> > Daniel Donnelly
> > Ipswitch Technical Support
> > ________________________________________________________
> > See our Knowledge Base at http://support.ipswitch.com/kb
> > URL for List Servers: http://www.ipswitch.com/Support/mailing-lists.html
> >
> >
> > In reply to 25 Aug message from [EMAIL PROTECTED]:
> >
> > >Daniel
> >
> > >Thanks for the ideas. I have done what you said about moving the
> > >messages to a temp folder and then copying them back and it did send
> > >them (AFTER I had killed all the smtp32.exe processes). There was no
> > >single message that caused difficulty so I know it isn't due to
> > >corruption but I did see that having finished sending about 30 mails it
> > >left 8 smtp32.exe processes running which are now just sitting there.
> > >What will happen now is that through the day that list of "stuck"
> > >processes will hit the max number set in the registry and the mails
> > will
> > >get stuck in the queue again. One thing that I think you have proved
> > is
> > >that each of the processes IS sending its message, it just isn't
> > closing
> > >afterwards.
> >
> > >Thanks for the help
> >
> > >Diarmaid
> > >----- Original Message -----
> > >From: Daniel Donnelly <[EMAIL PROTECTED]>
> > >To: <[EMAIL PROTECTED]>
> > >Sent: 24 August 1999 20:21
> > >Subject: Re: [IMail Forum] smtp32.exe
> >
> >
> > >> Some more info:
> > >>
> > >> To get IMail to show the 'sent' dialogs, you will need to make the
SMTP
> > >>
> > service 'interact' with the desktop (NT settings!!, Thanks Bob S). I've
> > >also
> > >> seen it show these when the IMail Client, File, Settings, Sending, is
> > set
> > >to
> > >> 'Show Status'.
> > >>
> > >> If still in the Queue and you click off that message and then back on
> > to
> > >it
> > >> and it no longer shows the To:/From: info, then that message has been
> > >> delivered. Refresh the Queue by clicking another tab and then back to
> > >Queue
> > >> and you should see less files, now (assuming no new or new have been
> > >> processed).
> > >>
> > >> Are there a large number of files in the Queue? The ones IMail is
> > >processing
> > >> are shown with ~ or _ in name/extension. Are there less of these than
> > >there
> > >> are SMTP32 processes? Should not be. There should be one SMTP32 for
> > each
> > >> message being processed. If there are more, then there may be one or
> > >messages
> > >> in the Queue that are the cause of the trouble. Best technique is to
> > move
> > >all
> > >> the Q and D files in the \spool to another (temporary directory). Now
> > move
> > >> back pairs of the Q and D files (have the same name after the first
> > >letter).
> > >> Find in Queue tab, and do the Send One. If it goes, great, try
another.
> > If
> > >not
> > >> and it leaves a SMTP32 running (hard to say exactly how long to wait,
> > >check
> > >> the log to see if it is still processing that file), then you may
have
> > >>
> > located. Do for each and move any that do not send back to the temp dir.
> > >>
> > >> Daniel Donnelly
> > >> Ipswitch Technical Support
> > >> ________________________________________________________
> > >> See our Knowledge Base at http://support.ipswitch.com/kb
> > >> URL for List Servers:
> > http://www.ipswitch.com/Support/mailing-lists.html
> > >>
> > >>
> > >>
> > >> In reply to 24 Aug message from [EMAIL PROTECTED]:
> > >>
> > >> >I have gone to the queue many times and clicked on the Send One
option
> > >>
> > >but I never get any message at all. It acts as if it is ignoring my
> > >> >requests. I have done this after killing the smtp processes and it
> > >> >still makes no difference....
> > >>
> > >> >I have no listservers running and have a total of 6 mail accounts
> > using
> > >> >two different domains (sharing one IP address). I have also come
> > across
> > >> >an
> > >> issue where occasionally I get a bad username or password message
> > >> >when checking my mail then if I try again it works......
> > >>
> > >> >Thanks for your help
> > >>
> > >> >Diarmaid
> > >> >----- Original Message -----
> > >> >From: Daniel Donnelly <[EMAIL PROTECTED]>
> > >> >To: <[EMAIL PROTECTED]>
> > >> >Sent: 23 August 1999 20:31
> > >> >Subject: Re: [IMail Forum] smtp32.exe
> > >>
> > >>
> > >> >> Actually, IMail is not stopping, but in a state when there is as
> > many
> > >> >smtp32
> > >> >> processes as will be allowed (each taking reasources!) and when a
> > new
> > >> >message
> > >> >> comes in, a new smtp32 will start, but immediatlely shut down.
Given
> > >>
> > some
> > >> >> time, IMail will recover and begin processing the messages again.
To
> > >>
> > sped
> > >> >this
> > >> >> up and findout why it is happening, I'd first 'kill' smtp32. Now
go
> > to
> > >> the
> > >> >> Queue and find the messages that have zero tries. Highlight and
> > click
> > >> >'Send
> > >> >> One'. If this is a local delivery, you should get a 'Message
> > >> delivered'
> > >> >popup.
> > >> >> If external, it will take longer, but should see same message. If
> > you
> > >> get
> > >> >a
> > >> >> '..requeued..' message, then it could not be completely delivered
> > and
> > >> has
> > >> >been
> > >> >> put back for another try. Now try on messages with larger number
of
> > >>
> > tries.
> > >> >> The ones with ~ or _ in name/extension are those that were in
> > process
> > >> when
> > >> >the
> > >> >> 'kill' was issued. Try these last.
> > >> >>
> > >> >> Any that show large number of addresses in To, should also be
tried
> > >>
> > later
> > >> >in
> > >> >> the process (they take more time!). But do try them. If succesful
or
> > >>
> > >requeued,
> > >> >> then the file will go away, or get its name/extension changed back
> > to
> > >> >> normal.
> > >> >>
> > >> >> Have you any List Servers? An incorrect setup could cause a 'loop'
> > >> and
> > >> >that
> > >> >> can cause large number of messages, very quickly. Attemping to
> > >> deliver,
> > >> >could
> > >> >> cause more mail, that causes more delivery (smtp32) processes,
.....
> > >>
> > Find
> > >> >out
> > >> >> which list it is and fix ASAP.
> > >> >>
> > >> >> Daniel Donnelly
> > >> >> Ipswitch Technical Support
> > >> >> ________________________________________________________
> > >> >> See our Knowledge Base at http://support.ipswitch.com/kb
> > >> >> URL for List Servers:
> > >> http://www.ipswitch.com/Support/mailing-lists.html
> > >> >>
> > >> >>
> > >> >>
> > >> >> In reply to 23 Aug message from [EMAIL PROTECTED]:
> > >> >>
> > >> >> >I checked and that is not the problem. Also once about 20
> > instances
> > >> >> are
> > >> >> >running it stops delivering mail. It all just sits in the queue.
> > Is
> > >> >>
> > >> >there anything you know of that would cause this?
> > >> >>
> > >> >> >BTW to upgrade to 5.06 do I need to go through all the previous
> > >> >> upgrades
> > >> >> >first?
> > >> >>
> > >> >> >Thanks for you help.
> > >> >>
> > >> >> >Diarmaid
> > >> >> >----- Original Message -----
> > >> >> >From: ## Dusty Carden <[EMAIL PROTECTED]>
> > >> >> >To: <[EMAIL PROTECTED]>
> > >> >> >Sent: 23 August 1999 13:23
> > >> >> >Subject: Re: [IMail Forum] smtp32.exe
> > >> >>
> > >> >>
> > >> >> >> Check your logs and look at you relay options. It may be that
> > >> >> >> someone is relaying mail through your server.
> > >> >> >>
> > >> >> >> Dusty
> > >> >> >>
> > >> >> >> ----- Original Message -----
> > >> >> >> From: Diarmaid Mac Aonghusa <[EMAIL PROTECTED]>
> > >> >> >> To: <[EMAIL PROTECTED]>
> > >> >> >> Sent: Monday, August 23, 1999 5:40 AM
> > >> >> >> Subject: [IMail Forum] smtp32.exe
> > >> >> >>
> > >> >> >>
> > >> >> >> > I have just installed Imail 5 and have set up only a few
email
> > >>
> > >> accounts
> > >> >> >> none
> > >> >> >> > of which are very active however I have noticed that there is
> > >> always
> > >> >> at
> > >> >> >> > least 20 instances of smtp32.exe in the task list. Is this
> > >> normal?
> > >> >> I
> > >> >> >> have
> > >> >> >> > also had times when the queue gets stuck and noone can get
> > their
> > >> mail
> > >> >> >>
> > >> >> until
> > >> >> >> > I kill the smtp32.exe instances!!
> > >> >> >> >
> > >> >> >> > Has anyone got any ideas?
> > >> >> >>
> > >> >> >>
> > >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> > >> >> >> to be removed from this list.
> > >> >> >>
> > >> >>
> > >> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html
to
> > be
> > >> >>
> > >> >removed from this list.
> > >> >>
> > >> >>
> > >> >>
> > >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> > >> >> to be removed from this list.
> > >> >>
> > >>
> > >> >Please visit http://www.ipswitch.com/support/mailing-lists.html to
be
> > >>
> > >removed from this list.
> > >>
> > >>
> > >>
> > >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> > >> to be removed from this list.
> > >>
> >
> > >Please visit http://www.ipswitch.com/support/mailing-lists.html to be
> > >removed from this list.
> >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
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