Daniel
I upgraded to the latest version and the problem seems to have gone
away..... (I know I should have done that earlier)
Thanks for your help anyway.
Diarmaid
----- Original Message -----
From: Daniel Donnelly <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: 25 August 1999 22:27
Subject: Re: [IMail Forum] smtp32.exe
> Diarmaid,
>
> For a properly constructed message, that should NOT happen! There must
have
> been 8 messages (or some combination of messages and Tries) that left
these 8
> processes (one could have one message, and IMail seto to 20 tries and that
> would cause 20 instances of the incorrectly terminated proceses!). If you
have
> cleared the queue and all the messages were sent, then you should not see
the
> problem. Kill the smtp32 processes and you should be in good shape.
> Unfortunatlely you have still not found the 'cause' and it could happen
again.
> If it does, follow the method I outlined and if you can locate the message
> causing the trouble, I'd like to see it!
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
> URL for List Servers: http://www.ipswitch.com/Support/mailing-lists.html
>
>
> In reply to 25 Aug message from [EMAIL PROTECTED]:
>
> >Daniel
>
> >Thanks for the ideas. I have done what you said about moving the
> >messages to a temp folder and then copying them back and it did send
> >them (AFTER I had killed all the smtp32.exe processes). There was no
> >single message that caused difficulty so I know it isn't due to
> >corruption but I did see that having finished sending about 30 mails it
> >left 8 smtp32.exe processes running which are now just sitting there.
> >What will happen now is that through the day that list of "stuck"
> >processes will hit the max number set in the registry and the mails
> will
> >get stuck in the queue again. One thing that I think you have proved
> is
> >that each of the processes IS sending its message, it just isn't
> closing
> >afterwards.
>
> >Thanks for the help
>
> >Diarmaid
> >----- Original Message -----
> >From: Daniel Donnelly <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: 24 August 1999 20:21
> >Subject: Re: [IMail Forum] smtp32.exe
>
>
> >> Some more info:
> >>
> >> To get IMail to show the 'sent' dialogs, you will need to make the SMTP
> >>
> service 'interact' with the desktop (NT settings!!, Thanks Bob S). I've
> >also
> >> seen it show these when the IMail Client, File, Settings, Sending, is
> set
> >to
> >> 'Show Status'.
> >>
> >> If still in the Queue and you click off that message and then back on
> to
> >it
> >> and it no longer shows the To:/From: info, then that message has been
> >> delivered. Refresh the Queue by clicking another tab and then back to
> >Queue
> >> and you should see less files, now (assuming no new or new have been
> >> processed).
> >>
> >> Are there a large number of files in the Queue? The ones IMail is
> >processing
> >> are shown with ~ or _ in name/extension. Are there less of these than
> >there
> >> are SMTP32 processes? Should not be. There should be one SMTP32 for
> each
> >> message being processed. If there are more, then there may be one or
> >messages
> >> in the Queue that are the cause of the trouble. Best technique is to
> move
> >all
> >> the Q and D files in the \spool to another (temporary directory). Now
> move
> >> back pairs of the Q and D files (have the same name after the first
> >letter).
> >> Find in Queue tab, and do the Send One. If it goes, great, try another.
> If
> >not
> >> and it leaves a SMTP32 running (hard to say exactly how long to wait,
> >check
> >> the log to see if it is still processing that file), then you may have
> >>
> located. Do for each and move any that do not send back to the temp dir.
> >>
> >> Daniel Donnelly
> >> Ipswitch Technical Support
> >> ________________________________________________________
> >> See our Knowledge Base at http://support.ipswitch.com/kb
> >> URL for List Servers:
> http://www.ipswitch.com/Support/mailing-lists.html
> >>
> >>
> >>
> >> In reply to 24 Aug message from [EMAIL PROTECTED]:
> >>
> >> >I have gone to the queue many times and clicked on the Send One option
> >>
> >but I never get any message at all. It acts as if it is ignoring my
> >> >requests. I have done this after killing the smtp processes and it
> >> >still makes no difference....
> >>
> >> >I have no listservers running and have a total of 6 mail accounts
> using
> >> >two different domains (sharing one IP address). I have also come
> across
> >> >an
> >> issue where occasionally I get a bad username or password message
> >> >when checking my mail then if I try again it works......
> >>
> >> >Thanks for your help
> >>
> >> >Diarmaid
> >> >----- Original Message -----
> >> >From: Daniel Donnelly <[EMAIL PROTECTED]>
> >> >To: <[EMAIL PROTECTED]>
> >> >Sent: 23 August 1999 20:31
> >> >Subject: Re: [IMail Forum] smtp32.exe
> >>
> >>
> >> >> Actually, IMail is not stopping, but in a state when there is as
> many
> >> >smtp32
> >> >> processes as will be allowed (each taking reasources!) and when a
> new
> >> >message
> >> >> comes in, a new smtp32 will start, but immediatlely shut down. Given
> >>
> some
> >> >> time, IMail will recover and begin processing the messages again. To
> >>
> sped
> >> >this
> >> >> up and findout why it is happening, I'd first 'kill' smtp32. Now go
> to
> >> the
> >> >> Queue and find the messages that have zero tries. Highlight and
> click
> >> >'Send
> >> >> One'. If this is a local delivery, you should get a 'Message
> >> delivered'
> >> >popup.
> >> >> If external, it will take longer, but should see same message. If
> you
> >> get
> >> >a
> >> >> '..requeued..' message, then it could not be completely delivered
> and
> >> has
> >> >been
> >> >> put back for another try. Now try on messages with larger number of
> >>
> tries.
> >> >> The ones with ~ or _ in name/extension are those that were in
> process
> >> when
> >> >the
> >> >> 'kill' was issued. Try these last.
> >> >>
> >> >> Any that show large number of addresses in To, should also be tried
> >>
> later
> >> >in
> >> >> the process (they take more time!). But do try them. If succesful or
> >>
> >requeued,
> >> >> then the file will go away, or get its name/extension changed back
> to
> >> >> normal.
> >> >>
> >> >> Have you any List Servers? An incorrect setup could cause a 'loop'
> >> and
> >> >that
> >> >> can cause large number of messages, very quickly. Attemping to
> >> deliver,
> >> >could
> >> >> cause more mail, that causes more delivery (smtp32) processes, .....
> >>
> Find
> >> >out
> >> >> which list it is and fix ASAP.
> >> >>
> >> >> Daniel Donnelly
> >> >> Ipswitch Technical Support
> >> >> ________________________________________________________
> >> >> See our Knowledge Base at http://support.ipswitch.com/kb
> >> >> URL for List Servers:
> >> http://www.ipswitch.com/Support/mailing-lists.html
> >> >>
> >> >>
> >> >>
> >> >> In reply to 23 Aug message from [EMAIL PROTECTED]:
> >> >>
> >> >> >I checked and that is not the problem. Also once about 20
> instances
> >> >> are
> >> >> >running it stops delivering mail. It all just sits in the queue.
> Is
> >> >>
> >> >there anything you know of that would cause this?
> >> >>
> >> >> >BTW to upgrade to 5.06 do I need to go through all the previous
> >> >> upgrades
> >> >> >first?
> >> >>
> >> >> >Thanks for you help.
> >> >>
> >> >> >Diarmaid
> >> >> >----- Original Message -----
> >> >> >From: ## Dusty Carden <[EMAIL PROTECTED]>
> >> >> >To: <[EMAIL PROTECTED]>
> >> >> >Sent: 23 August 1999 13:23
> >> >> >Subject: Re: [IMail Forum] smtp32.exe
> >> >>
> >> >>
> >> >> >> Check your logs and look at you relay options. It may be that
> >> >> >> someone is relaying mail through your server.
> >> >> >>
> >> >> >> Dusty
> >> >> >>
> >> >> >> ----- Original Message -----
> >> >> >> From: Diarmaid Mac Aonghusa <[EMAIL PROTECTED]>
> >> >> >> To: <[EMAIL PROTECTED]>
> >> >> >> Sent: Monday, August 23, 1999 5:40 AM
> >> >> >> Subject: [IMail Forum] smtp32.exe
> >> >> >>
> >> >> >>
> >> >> >> > I have just installed Imail 5 and have set up only a few email
> >>
> >> accounts
> >> >> >> none
> >> >> >> > of which are very active however I have noticed that there is
> >> always
> >> >> at
> >> >> >> > least 20 instances of smtp32.exe in the task list. Is this
> >> normal?
> >> >> I
> >> >> >> have
> >> >> >> > also had times when the queue gets stuck and noone can get
> their
> >> mail
> >> >> >>
> >> >> until
> >> >> >> > I kill the smtp32.exe instances!!
> >> >> >> >
> >> >> >> > Has anyone got any ideas?
> >> >> >>
> >> >> >>
> >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> >> >> to be removed from this list.
> >> >> >>
> >> >>
> >> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html to
> be
> >> >>
> >> >removed from this list.
> >> >>
> >> >>
> >> >>
> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> >> to be removed from this list.
> >> >>
> >>
> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html to be
> >>
> >removed from this list.
> >>
> >>
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
>
> >Please visit http://www.ipswitch.com/support/mailing-lists.html to be
> >removed from this list.
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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