Re: [IMail Forum] [IMailServer4.06] Kevin Crowley [Y2K2000010300000478]

[Joe Wolf / CompuSystems, Inc.]

Everyone should read this entire thread!

First a customer says that his problem is Imail sending mail with the year
100 on it, and has a Y2K compliant version.  Then Ipswitch says "it is
compliant".  Nothing is addressed about the problem.  The customer then
correctly infers "but it's sending mail with they year 100, that's not Y2K
compliant."  Ipswitch responds "it's Y2K compliant".  Again nothing about
how to SOLVE the problem.

I'm glad I'm not in this position!

#1    If Ipswitch says his version is Y2K compliant it should be.  Sending
mail with the year 100 is NOT Y2K compliant.  Does Ipswitch need to be sent
the documentation of what Y2K compliance means?

#2    Somebody, probably Ipswitch, needs to HELP this guy!  Tell him what he
needs to get it working!  I don't know what it would take.  Will a 4.07
patch work?  Somebody at Ipswitch need to help him.  He went so far as to
publicly post his name, phone number and serial number.

It's a shame that a guy who has an obvious Y2K problem is chastised here,
when Ipswitch publicly posted that his version is Y2K compliant.  We need to
HELP him, not yell "UPGRADE, UPGRADE, UPGRADE".  If an upgrade was required
then Ipswitch should not have posted that his version was Y2K compliant.  I
personally upgraded to V6.01 before the end of the year to be safe and I
have had many, many problems.  But that's a different story.

Joe

----- Original Message -----
From: "George Dailey" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 04, 2000 6:24 AM
Subject: RE: [IMail Forum] [IMailServer4.06] Kevin Crowley
[Y2K2000010300000478]


> Kevin,
> Versions above 4.03 are compliant.
>
> George E. Dailey III
> Ipswitch Technical Support
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Kevin Patrick
> Crowley
> Sent: Tuesday, January 04, 2000 5:34 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] [IMailServer4.06] Kevin Crowley
> [Y2K2000010300000478]
>
>
> I believe that I can hold them to their certifying something y2k
compliant.
> The website says all versions 4.03 and higher are y2k compliant.  I took
> them
> at their word.  I expect them to keep it
>
> Kevin
>
> [EMAIL PROTECTED] wrote:
>
> > You can't expect them to support older versions forever.
> >
> > Matt Ingram
> > [EMAIL PROTECTED]
> >
> > Clarksville.Net
> > 2222 Madison Street
> > Clarksville, TN 37043
> >
> > (931) 551-8988
> > (931) 503-1768 - Fax
> >
> > ----- Original Message -----
> > From: "Kevin Patrick Crowley" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>; "Imail forum"
> > <[EMAIL PROTECTED]>
> > Sent: Monday, January 03, 2000 3:07 PM
> > Subject: Re: [IMail Forum] [IMailServer4.06] Kevin Crowley
> > [Y2K2000010300000478]
> >
> > > This is the reply I got from Ipswitch technical support about my
problem
> > with
> > > Imail1.exe while running 4.06.  I find the statement particularly
> > interesting in
> > > that their web site says that all versions 4.03 and newer are y2k
> > compliant.
> > > Perhaps it is time to try sendmail.
> > >
> > > Kevin Crowley
> > >
> > > [EMAIL PROTECTED] wrote:
> > >
> > > > That version is not y2k compliant, there is a 4.07 patch for your
> > version
> > > > but thats it. The version is also not being developed anymore so if
> you
> > have
> > > > problems with it there is really nothing we can do for you on that
> > > > partucular problem. Sorry about that.
> > > > Chris �alvati
> > > > Ipswitch Technical Support
> > > > http://www.ipswitch.com
> > > > ____________________________________________
> > > > Visit our Knowledge Base at
> > > > http://support.ipswitch.com/kb/
> > > > for answers to common questions.
> > > > Sign up for one of our discussion email lists at:
> > > > http://www.ipswitch.com/Support/mailing-lists.html
> > > > We offer a separate list for IMail, for WS_FTP Pro
> > > > and for WhatsUp Gold.
> > > > ____________________________________________
> > > > Questions about �2K? Check out,
> > > > www.ipswitch.com/support/year2000.html
> > > >
> > > > Need a Product Manual?
> > > > www.ipswitch.com/downloads/manuals.html
> > > > ____________________________________________
> > > >
> > > >                      __o
> > > >                    _-\<,_
> > > > .................(_)/ (_)
> > > > ``````````````````````````
> > > > ----- Original Message -----
> > > > From: <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Monday, January 03, 2000 6:24 PM
> > > > Subject: [IMailServer4.06] Kevin Crowley [Y2K2000010300000478226655]
> > > >
> > > > > Sender          : [EMAIL PROTECTED]
> > > > > Tracking Number : Y2K2000010300000478226655
> > > > > Pool            : Y2K_Support
> > > > > ---
> > > > >
> > > > > Name:  Kevin Crowley
> > > > > Address: [EMAIL PROTECTED]
> > > > > Product: IMail Server 4.06
> > > > > OS: Windows NT Server 4.0
> > > > > Phone: 414-769-3332
> > > > > Serial Number for Registered User: IU-100476
> > > > > Problem:
> > > > >
> > > > > All mail sent via Imail1.exe has the year 100.
> > > > >
> > > > >
> > > > > --
> > > > >
> > > > > Ask A Tech Version 1.6 98-11-11. (c) 1998 Ipswitch, Inc.
> > > > >
> > > > >
> > > > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>

Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.