Run a netstat on that server to see if it is listening on the correct port? 8383?
Travis
On 9/14/06,
Norman Nolasco <[EMAIL PROTECTED]> wrote:
I am running IMail 7.13.
This morning it seems that the Web Messaging in our IMail is down. It's
been working
correctly for years, but today it's down.
The Web Messaging service is "Running".
The IP Address for the domain under General > TCP/IP Address is pingable.
Through Firefox, I get "Firefox can't establish a connection to the server
at mail.example.com ."
Through Explorer, I get the search page (that I typically get when it can't
reach the server).
Settings:
Web Server Port: 80
Web File Directory: E:\Imail\Web (and everything looks okay here)
Max. Concurrent Users: 256
Max. Attachment Size: 10240 bytes
Checked "Ignore source address in security check"
Checked "Enable Statistics"
Checked "Auto Restart Server on Apply"
Unchecked "Enable Keep Alive"
All of these *should* be correct since we haven't changed any settings in
the last several months and it's been working.
DNS returns the proper IP addresses for http://mail.example.com (sample
domain)
We have around 120 domains running on this server and Web Messaging is dead
for all of them.
Any ideas where else I should be looking to diagnose this problem?
Thanks,
Norm
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--
Regards,
Travis Rabe
[EMAIL PROTECTED]
