I didn't save the message but I think the best point I've seen made in
this list has been to keep a valid abuse address and to be responsive to
customers. We have done all we can to prevent both incoming and outgoing
spam. We have only had to close a few accounts over this. We have also
blocked a number of know spam sources IPs. We have forwarded reports of
abuse to the apparent source ISP's webmasters and always gotten a positive
responce. In turn we have tried to be just as responsive. If all of us as
well as the rest of the mail admins and webmasters continue to work at this
we can keep spamming at a minimum.
All that said I am aware of an interesting technique that showed up at a
local college. A student went into their computer lab and spammed the hell
out of several ISPs. Apparently the student found a little used computer
that some one had logged onto and left their email setup on. The culprit
then loaded a small stealth mail program and put in a cd full of addresses.
Unbeknownst to the lab tech this machine sat all day spewing out spam until
it had sent to every address on the CD. The original log-on was by a night
student coming in before work to send in some classwork and a check of the
logs shows he was not the source since he reported to work over an hour
before the spam started spewing. As it is the admins had to do some fancy
talking to explain why it happened and to prevent the school from being
filtered by all of the victimized ISPs. If you are administering a site
where there is a potential for this to happen please be warned.
Kevin C.
Customer [EMAIL PROTECTED]
The Carolina's Fastest Internet Service Provider
www.NetQuick.net
(910) 486-7845 Ext. 22
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