We are also having weird problems with the web messaging. I called last week
to Ipswitch and they said no one else is having problems...
We have a disclaimer on the login page that says:
"Notice: Ten Forward Web Messaging is provided to you as a convenient way of
retrieving your email remotely while either traveling or at another computer
using another online service. Ten Forward Web Messaging is not intended for
day to day use and is not a replacement for the email client loaded on your
system. We strongly encourage you to use either Outlook Express, Netscape
Mail, Eudora, etc. Ten Forward is not responsible for any loss of data
associated with this service, including but not limited to the Address Book
and additional mail folders created with the Web Messaging service. Thank
you for your attention, Ten Forward Support Staff."
We still have tons of users that only use the web mail. We even try to talk
them into installing a client...
But we really want the web messaging to work correctly!! It just crashes at
random times and we cannot duplicate it on demand. It may go a day with no
problems, or it may crash 5 times in as many minutes.
Sheldon
_____________________________
Sheldon Koehler, Owner/Partner
Ten Forward Communications
http://www.tenforward.com
_____________________________
Amateurs built the Ark.
Professionals built the Titanic.
----- Original Message -----
From: "Matt Chambers" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 05, 2000 7:13 AM
Subject: [IMail Forum] Web Messaging Weirdness
> I got this weird problem with web messaging, I was wondering if anyone on
> here has ever experienced it. Its seems to be only happening to one
domain.
>
> Basically, they have decided to use web messaging for their permanent
email
> client, instead something like OutLook or Eudora. They're mailbox file is
> about 20 megs at all times. Sometimes they get Error 500, Internal Server
> Error a 404 Website not found while they are using web messaging. They
> can't recreate it and it happens once or twice per day.
>
> So far, I have reinstalled the web templates (even though no one else is
> having the problem), I've set permissions on every file/folder in Imail to
> System: full control, admin: full control, and Owner: change. I've
> defragged the drive, and I've updated to Imail 6.03. Still, they say they
> are having the problem.
>
> I've done everything short of deleting their whole setup and recreating
it.
>
> Has anyone experienced this? Could it possibly be user error? Does anyone
> recommend to customers not to use Web Messaging as their primary email
> client?
>
>
>
> --------------------------------------------
> Matt Chambers
> Resident Internet Visionary
> The Pressroom Online Services
> 703-631-5755 x3001
>
> Windows leads to anger, anger leads to hate, hate leads to Linux.
>
>
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