I just got an email from support (Eric) and he said the same thing about
permissions on the folders. I have just applied them and will see if this
solves the problem. I wish they would have said this 2 weeks ago when I
called...
We have been using Imail and web messaging since 3.x. Overall, it has been
very stable. We have a lot of users that got use to using web messaging and
they no longer use the client. Even with our disclaimer on the web page...
Needless to say, when something goes wrong with web messaging, our support
lines get flooded!
Sheldon
_____________________________
Sheldon Koehler, Owner/Partner
Ten Forward Communications
http://www.tenforward.com
_____________________________
Amateurs built the Ark.
Professionals built the Titanic.
----- Original Message -----
From: "Matt Chambers" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 05, 2000 8:38 AM
Subject: RE: [IMail Forum] Web Messaging Weirdness
>
> Sheldon,
>
> I didn't even mention the crashes on the server side. Sometimes I'm
plauged
> by server crashes with web messaging. Other times, it will run for a
month.
>
> Course, Ipswitch support always says noone else is having the problem. I
> called last week and the guy I talked to said most of his calls that day
> were about problems with web messaging. He had a good fix though. For
some
> reason the security settings on my Imail dir were set Everyone:Full
Control.
> He had me change it to System:Full Control, Owner:Change, Admins:Full
> Control. (apply to all files and subs)
>
> He'll probably hate me for saying this but, if you call support, talk to
> Igor. I think he might actually be a developer or something, I don't
know.
> That guy really knows his stuff. I've never heard him say "noone else is
> having the problem". All he does is tell you how to fix it.
>
> My goal while on this list is to get Imail stable enough to colocate at a
> remote facility. Is anyone here doing that?
>
> Matt
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