We've colo'd using imail since v3.x and have had no major problems.
-----Original Message-----
From: Matt Chambers <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Wednesday, April 05, 2000 8:48 AM
Subject: RE: [IMail Forum] Web Messaging Weirdness
>
>Sheldon,
>
>I didn't even mention the crashes on the server side. Sometimes I'm
plauged
>by server crashes with web messaging. Other times, it will run for a
month.
>
>Course, Ipswitch support always says noone else is having the problem. I
>called last week and the guy I talked to said most of his calls that day
>were about problems with web messaging. He had a good fix though. For
some
>reason the security settings on my Imail dir were set Everyone:Full
Control.
>He had me change it to System:Full Control, Owner:Change, Admins:Full
>Control. (apply to all files and subs)
>
>He'll probably hate me for saying this but, if you call support, talk to
>Igor. I think he might actually be a developer or something, I don't know.
>That guy really knows his stuff. I've never heard him say "noone else is
>having the problem". All he does is tell you how to fix it.
>
>My goal while on this list is to get Imail stable enough to colocate at a
>remote facility. Is anyone here doing that?
>
>Matt
>
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]]On Behalf Of Sheldon Koehler
>> Sent: Wednesday, April 05, 2000 11:08 AM
>> To: [EMAIL PROTECTED]
>> Subject: Re: [IMail Forum] Web Messaging Weirdness
>>
>>
>> We are also having weird problems with the web messaging. I
>> called last week
>> to Ipswitch and they said no one else is having problems...
>>
>> We have a disclaimer on the login page that says:
>>
>> "Notice: Ten Forward Web Messaging is provided to you as a
>> convenient way of
>> retrieving your email remotely while either traveling or at
>> another computer
>> using another online service. Ten Forward Web Messaging is not
>> intended for
>> day to day use and is not a replacement for the email client
>> loaded on your
>> system. We strongly encourage you to use either Outlook Express, Netscape
>> Mail, Eudora, etc. Ten Forward is not responsible for any loss of data
>> associated with this service, including but not limited to the
>> Address Book
>> and additional mail folders created with the Web Messaging service. Thank
>> you for your attention, Ten Forward Support Staff."
>>
>> We still have tons of users that only use the web mail. We even
>> try to talk
>> them into installing a client...
>>
>> But we really want the web messaging to work correctly!! It just
>> crashes at
>> random times and we cannot duplicate it on demand. It may go a day with
no
>> problems, or it may crash 5 times in as many minutes.
>>
>>
>> Sheldon
>>
>> _____________________________
>> Sheldon Koehler, Owner/Partner
>> Ten Forward Communications
>> http://www.tenforward.com
>> _____________________________
>> Amateurs built the Ark.
>> Professionals built the Titanic.
>>
>>
>> ----- Original Message -----
>> From: "Matt Chambers" <[EMAIL PROTECTED]>
>> To: <[EMAIL PROTECTED]>
>> Sent: Wednesday, April 05, 2000 7:13 AM
>> Subject: [IMail Forum] Web Messaging Weirdness
>>
>>
>> > I got this weird problem with web messaging, I was wondering if
>> anyone on
>> > here has ever experienced it. Its seems to be only happening to one
>> domain.
>> >
>> > Basically, they have decided to use web messaging for their permanent
>> email
>> > client, instead something like OutLook or Eudora. They're
>> mailbox file is
>> > about 20 megs at all times. Sometimes they get Error 500,
>> Internal Server
>> > Error a 404 Website not found while they are using web messaging. They
>> > can't recreate it and it happens once or twice per day.
>> >
>> > So far, I have reinstalled the web templates (even though no one else
is
>> > having the problem), I've set permissions on every file/folder
>> in Imail to
>> > System: full control, admin: full control, and Owner: change. I've
>> > defragged the drive, and I've updated to Imail 6.03. Still,
>> they say they
>> > are having the problem.
>> >
>> > I've done everything short of deleting their whole setup and recreating
>> it.
>> >
>> > Has anyone experienced this? Could it possibly be user error?
>> Does anyone
>> > recommend to customers not to use Web Messaging as their primary email
>> > client?
>> >
>> >
>> >
>> > --------------------------------------------
>> > Matt Chambers
>> > Resident Internet Visionary
>> > The Pressroom Online Services
>> > 703-631-5755 x3001
>> >
>> > Windows leads to anger, anger leads to hate, hate leads to Linux.
>> >
>> >
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
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