We had different type of problems with IMail including Mac users and people
with older browsers. I generally recommend our users to use Outlook Express
or other e-mail clients as primary and use Web Messaging only when they
really need to. But I am in the process of writing our own web messaging
client which will be independant of Imail and pop mail from any POP3 mail
server as well will resemble Outlook Express and its features for easier
use.
----- Original Message -----
From: "David Gregg" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 05, 2000 11:47 AM
Subject: Re: [IMail Forum] Web Messaging Weirdness
> We've colo'd using imail since v3.x and have had no major problems.
>
> -----Original Message-----
> From: Matt Chambers <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> Date: Wednesday, April 05, 2000 8:48 AM
> Subject: RE: [IMail Forum] Web Messaging Weirdness
>
>
> >
> >Sheldon,
> >
> >I didn't even mention the crashes on the server side. Sometimes I'm
> plauged
> >by server crashes with web messaging. Other times, it will run for a
> month.
> >
> >Course, Ipswitch support always says noone else is having the problem. I
> >called last week and the guy I talked to said most of his calls that day
> >were about problems with web messaging. He had a good fix though. For
> some
> >reason the security settings on my Imail dir were set Everyone:Full
> Control.
> >He had me change it to System:Full Control, Owner:Change, Admins:Full
> >Control. (apply to all files and subs)
> >
> >He'll probably hate me for saying this but, if you call support, talk to
> >Igor. I think he might actually be a developer or something, I don't
know.
> >That guy really knows his stuff. I've never heard him say "noone else is
> >having the problem". All he does is tell you how to fix it.
> >
> >My goal while on this list is to get Imail stable enough to colocate at a
> >remote facility. Is anyone here doing that?
> >
> >Matt
> >
> >
> >> -----Original Message-----
> >> From: [EMAIL PROTECTED]
> >> [mailto:[EMAIL PROTECTED]]On Behalf Of Sheldon
Koehler
> >> Sent: Wednesday, April 05, 2000 11:08 AM
> >> To: [EMAIL PROTECTED]
> >> Subject: Re: [IMail Forum] Web Messaging Weirdness
> >>
> >>
> >> We are also having weird problems with the web messaging. I
> >> called last week
> >> to Ipswitch and they said no one else is having problems...
> >>
> >> We have a disclaimer on the login page that says:
> >>
> >> "Notice: Ten Forward Web Messaging is provided to you as a
> >> convenient way of
> >> retrieving your email remotely while either traveling or at
> >> another computer
> >> using another online service. Ten Forward Web Messaging is not
> >> intended for
> >> day to day use and is not a replacement for the email client
> >> loaded on your
> >> system. We strongly encourage you to use either Outlook Express,
Netscape
> >> Mail, Eudora, etc. Ten Forward is not responsible for any loss of data
> >> associated with this service, including but not limited to the
> >> Address Book
> >> and additional mail folders created with the Web Messaging service.
Thank
> >> you for your attention, Ten Forward Support Staff."
> >>
> >> We still have tons of users that only use the web mail. We even
> >> try to talk
> >> them into installing a client...
> >>
> >> But we really want the web messaging to work correctly!! It just
> >> crashes at
> >> random times and we cannot duplicate it on demand. It may go a day with
> no
> >> problems, or it may crash 5 times in as many minutes.
> >>
> >>
> >> Sheldon
> >>
> >> _____________________________
> >> Sheldon Koehler, Owner/Partner
> >> Ten Forward Communications
> >> http://www.tenforward.com
> >> _____________________________
> >> Amateurs built the Ark.
> >> Professionals built the Titanic.
> >>
> >>
> >> ----- Original Message -----
> >> From: "Matt Chambers" <[EMAIL PROTECTED]>
> >> To: <[EMAIL PROTECTED]>
> >> Sent: Wednesday, April 05, 2000 7:13 AM
> >> Subject: [IMail Forum] Web Messaging Weirdness
> >>
> >>
> >> > I got this weird problem with web messaging, I was wondering if
> >> anyone on
> >> > here has ever experienced it. Its seems to be only happening to one
> >> domain.
> >> >
> >> > Basically, they have decided to use web messaging for their permanent
> >> email
> >> > client, instead something like OutLook or Eudora. They're
> >> mailbox file is
> >> > about 20 megs at all times. Sometimes they get Error 500,
> >> Internal Server
> >> > Error a 404 Website not found while they are using web messaging.
They
> >> > can't recreate it and it happens once or twice per day.
> >> >
> >> > So far, I have reinstalled the web templates (even though no one else
> is
> >> > having the problem), I've set permissions on every file/folder
> >> in Imail to
> >> > System: full control, admin: full control, and Owner: change. I've
> >> > defragged the drive, and I've updated to Imail 6.03. Still,
> >> they say they
> >> > are having the problem.
> >> >
> >> > I've done everything short of deleting their whole setup and
recreating
> >> it.
> >> >
> >> > Has anyone experienced this? Could it possibly be user error?
> >> Does anyone
> >> > recommend to customers not to use Web Messaging as their primary
email
> >> > client?
> >> >
> >> >
> >> >
> >> > --------------------------------------------
> >> > Matt Chambers
> >> > Resident Internet Visionary
> >> > The Pressroom Online Services
> >> > 703-631-5755 x3001
> >> >
> >> > Windows leads to anger, anger leads to hate, hate leads to Linux.
> >> >
> >> >
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
