We have the same problem. It looks like there are no answer to it. If
Ipswitch claim that on one else is having problems, well they can add us to
their list.
Tipp
At 08:07 AM 4/5/00 -0700, you wrote:
>We are also having weird problems with the web messaging. I called last week
>to Ipswitch and they said no one else is having problems...
>
>We have a disclaimer on the login page that says:
>
>"Notice: Ten Forward Web Messaging is provided to you as a convenient way of
>retrieving your email remotely while either traveling or at another computer
>using another online service. Ten Forward Web Messaging is not intended for
>day to day use and is not a replacement for the email client loaded on your
>system. We strongly encourage you to use either Outlook Express, Netscape
>Mail, Eudora, etc. Ten Forward is not responsible for any loss of data
>associated with this service, including but not limited to the Address Book
>and additional mail folders created with the Web Messaging service. Thank
>you for your attention, Ten Forward Support Staff."
>
>We still have tons of users that only use the web mail. We even try to talk
>them into installing a client...
>
>But we really want the web messaging to work correctly!! It just crashes at
>random times and we cannot duplicate it on demand. It may go a day with no
>problems, or it may crash 5 times in as many minutes.
>
>
>Sheldon
>
>_____________________________
>Sheldon Koehler, Owner/Partner
>Ten Forward Communications
>http://www.tenforward.com
>_____________________________
>Amateurs built the Ark.
>Professionals built the Titanic.
>
>
>----- Original Message -----
>From: "Matt Chambers" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Wednesday, April 05, 2000 7:13 AM
>Subject: [IMail Forum] Web Messaging Weirdness
>
>
>> I got this weird problem with web messaging, I was wondering if anyone on
>> here has ever experienced it. Its seems to be only happening to one
>domain.
>>
>> Basically, they have decided to use web messaging for their permanent
>email
>> client, instead something like OutLook or Eudora. They're mailbox file is
>> about 20 megs at all times. Sometimes they get Error 500, Internal Server
>> Error a 404 Website not found while they are using web messaging. They
>> can't recreate it and it happens once or twice per day.
>>
>> So far, I have reinstalled the web templates (even though no one else is
>> having the problem), I've set permissions on every file/folder in Imail to
>> System: full control, admin: full control, and Owner: change. I've
>> defragged the drive, and I've updated to Imail 6.03. Still, they say they
>> are having the problem.
>>
>> I've done everything short of deleting their whole setup and recreating
>it.
>>
>> Has anyone experienced this? Could it possibly be user error? Does anyone
>> recommend to customers not to use Web Messaging as their primary email
>> client?
>>
>>
>>
>> --------------------------------------------
>> Matt Chambers
>> Resident Internet Visionary
>> The Pressroom Online Services
>> 703-631-5755 x3001
>>
>> Windows leads to anger, anger leads to hate, hate leads to Linux.
>>
>>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
