You understand that particular piece of the puzzle perfectly. Now....What
about in the manual where it says, "Once you have created a domain, NEVER
change the Top Directory"? How is this going to affect things?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Eric Shanbrom
Sent: Tuesday, May 09, 2000 6:47 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Continuation
Frank,
I see something mentioned here that might be the cause of what you are
seeing with the perceived local delivery problem. You say that you have 5 of
the 10 domains with the same top directory. Unless you have the same people
in these domains using one login it shouldn't be set up this way. Here is
what will happen with common top directories. Domain1 and domain2 have the
same top directory. there is a common user name in both domains that are
different people, lets say user1 for illustration. Mail comes into the
server addressed to user1@domain1. This will be delivered to the user1
folder in the common top directory. If user1@domain2 logs in he will
retrieve the messages in the user1 folder and user1@domain1 will not get it
on a subsequent login as it has already been retrieved. The common setup is
to have a different top directory for each domain. The fix for this
situation (if it needs fixing in your case) would be the following:
1) Stop the SMTPD service so nothing tries to deliver while doing this.
2) Kill any running SMTP32 processes
2) Change the offending Top Directories to unique ones
3) Restart the SMTPD service. This will start delivery again to the unique
directories.
Notes: This will only take care of new mail coming in. You will not have the
existing mail unless you copy the directory structures to the new
directories prior to restarting the SMTPD service. This might cause privacy
issues as there is the chance of copying one persons mail into the other's
box so keep this in mind.
I hope that I understood your problem and that this helps some
FYI - OHN=Official Host Name
Eric S
----- Original Message -----
From: "Frank Tanner" <[EMAIL PROTECTED]>
To: "IMail_Forum@list. ipswitch. com" <[EMAIL PROTECTED]>
Sent: Monday, May 08, 2000 5:21 PM
Subject: [IMail Forum] Continuation
> Unfortunately, David, some of the things you have suggested, the manual
says
> to NEVER change once you have them set. Such as the Top Directory and
such.
>
> OHN, which I am sure is an abbreviation for something, isn't even
mentioned
> in the manual.
>
> I inherited this mail server from the previous sysadmin who was let go. I
> am MUCH more experienced with Microsoft Exchange servers, so you will have
> to forgive my ignorance with iMail and Ipswitch's support policies, which
I
> still disagree with the fact that you refuse to have some "per incident"
> payment method for phone support.
>
> The KB article was fairly useless as it didn't match my scenario, and I
had
> already been there for help.
>
> The TopDir is the same for approximately 5 of the 10 domains. Again, I
have
> no idea what OHN is, so I cannot look to see what that is set to. I also
> have no idea WHICH alias you refer to in your -mail.
>
> -----------------------------
> Frank B. Tanner III, MCSE
> Network Manager, iFreedom.Com
> Phone: (480)890-8900 ext. 244
> Pager: (800)752-1572
> Cell: (602)300-8773
> Fax: (480)899-2300
> [EMAIL PROTECTED]
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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