Frank,
Messages can be delayed for many reasons.
If I have read your postings correctly you say you have a couple of lists
hosted by that box.
1. how big are these lists.
2. how often are they sent.
3. check you logs to see if there is a correlation between the time your
messages are delayed and the time your lists are processed.
4. check your IMail documentation about increasing your allowed SMTP
processes.
in IMail 5 the key is
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises\SMTPD32\Parameters\
there you should find MaxQueProc if it is not there create it as per your
IMail documentation.
5. I am not familiar with IMail lists however, these remaining .LST files
could be left there because of delivery errors and will remain in the queue
until full delivery or time out occurs.
6. if this is the issue look at it in terms of this.
the more lists in queue the more processes needed for delivery and
redelivery and so forth.
these lists could be exhausting your ability to deliver your day to day
email.
now you process yet an other list and all your mail is queued for hours
until processes are freed and new jobs can be processed.
try increasing your allowed SMTP processes and monitor your server closely.
regards,
John Morrison
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, July 10, 2893 4:44 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
> Sometimes up to four hours.
Given that your CPU utilization is around 75%, it sounds like you may have
your maximum # of SMTP threads being used, and when new E-mail comes in, it
can't be sent out right away, so it has to wait another 10 minutes (or
whatever it is configured to) before being sent again. It make take a
number of "bumps" before it finally finds a free thread.
Of course, that would raise the question as to why you have 75% CPU usage.
That I can't answer. You might want to try making a backup, and running it
on a test machine to see if the CPU usage is so high. It may be an issue
with the machine.
> There was nothing I could find in the logs as to why they were
> being delayed.
There has to be *some* information there. If it says that it receives the
mail at 03:23:10, and sends it at 03:23:15, and the user complains that it
takes 4 hours to get it, it's time to have a little chat with your user.
Logs never lie, only people do. :)
Seriously, though, the logs should show the time the E-mail came in and the
time it finally left, plus any attempts in between. If it just shows it
coming it at, say, 03:23:10 and the next entry is at 07:04:20, that too
tells you a lot.
-Scott
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
___________________________________________________
ITtoolbox: Portals for IT Doers and Decision-Makers
http://www.ITtoolbox.com
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
