Hello Everyone,
We recently installed a new web & mail server which is being collocated in a
third party facility. The server is running NT 4 server with Service Pack 6
and Imail 6 (mail.domain.com). For some reason, we are unable to receive
email and some emails are being routed to the old server. We are able to
send mail and access the web messaging.
All DNS entries have been verified by the following parties:
Network Solutions: Since domain.com is being properly routed to our
collocation facility's domain servers, there is nothing more they can do in
their end.
Our collocation facility: They verified that all DNS and MX records were
configured properly and pointing to mail.domain.com.
Our old ISP: I asked them to forward any incoming emails to mail.domain.com
After everything was verified, we are still unable to receive email. As you
can imagine, email is a crucial part of our business and need to figure out
the problem ASAP. Any direction you guys can give us will be greatly
appreciated!
Thank you and have a great day,
Juan Gomez
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