>12:27 23:00 SMTP-(000006D8) rdeliver aol.com [EMAIL PROTECTED] (1)
The preceding line is the key. Once Imail writes that to the log, it
is as satisfied as it can be, based on what the other server has told
Imail, that the msg has been delivered.
If the recipient didn't get the msg, there's absolutely nothing you
can do different since the above log shows Imail was told by the
other mail server that all was ok.
I've been seeing AOL symptoms like yours on other lists, so it
appears it's AOL at fault.
We can assume that the AOL servers accepting the mail from Internet
are not the mailbox servers, but gateways that relay the mail to the
mailbox servers (ditto for the servers that send out AOL mail, they
are relay gateways, not mailbox servers). So I bet they've got some
sporadic internal mail routing errors.
My mind absolutely reels at the scale of a 20+ million account mail system.
Just tell your users it's AOL's fault and to re-send the lost
msg's. And if one of them bitches, just show them a log snippet like
you have above for their lost msg.
Len
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