> I looked at Declude....CO. has been going for about  3 years ...how 
> fast on .dat files update

Declude works with existing command line scanners, since the big AV companies know 
more about virus scanning at the file level than we do.  The .DAT file updates are 
done by the AV software that you use, and the frequency depends on the specific 
software you use.

> ...tryed calling Declude.. no# what kind of support?

We try to do most of our support via E-mail, since that's the technology we're all 
dealing with.  That way, we can collect information better and have time to think 
about responses, rather than having to say "Um, that's odd, I don't think I've heard 
of that happening before" or "Can you hold on for a minute" or "I'll call you back 
with an answer".

> Would I use Declude as the AV or do I also buy say SOPHOS....

You would buy the AV software, like Sophos.  Most of our customers are able to buy the 
AV software for $20-$30-$40 or so.

> if so what is Declude or say Mailgate doing?

Declude performs the behind-the-scene magic that gets the $20 virus scanner to do the 
job of the $5,000 E-mail version of the virus scanner.  It takes care of interfacing 
with IMail (file locking, spool file interpretation, etc.), interfacing with the 
scanner, handling the E-mail (decoding attachments, finding HTML segments, recursive 
MIME segments, etc.), and other general stuff (making sure that resources aren't 
depleted, exception handling, security, etc.).



--
                      -Scott

Declude: Anti-virus and Anti-spam solutions for IMail.  http://www.declude.com
--

Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Reply via email to