I had this problem previously, the issue for me was Imail could not write to
the mailbox file. It was locked for some reason. As soon as it is unlocked,
Imail corrects any problems because it creates a temp mailbox file. Starting
and stopping the services helped once (POP and SMTP), but not always. Other
times I just moved the old mailbox and renamed the temp file to the main
mailbox file. (You might have to stop the services to move the file)
Good Luck.
Craig Gittens.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Patricia
Hampton
Sent: Thursday, January 04, 2001 9:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] A Strange One
Good thought! I will call her in the a.m.!
----- Original Message -----
From: "P. Guethlein" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, January 04, 2001 5:18 PM
Subject: Re: [IMail Forum] A Strange One
> At 05:06 PM 1/4/01 -0800, you wrote:
> >Rarely do I have a problem with IMail that isn't readily solved by
> >eliminating the bozo factor but this has me baffled. I have a client who
> >cannot delete messages from her box in the webmessaging interface. I
have
> >stepped her through the process double-checking all the way to be sure
she
> >has followed instructions, and I believe she has, but messages will not
> >delete. I can log in with her username and password and delete messages
just
> >fine. Any ideas?
>
> A Guess.
>
> Is she using an older web browser ? It may also be a Java issue depending
> on what templates you are using ? When was the last time she updated the
> operating system on her machine ?
>
> -Pete
>
>
>
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