This is a long standing problem. I've been told the story below by MS support also,
(not that they're doing anything about it...) The claim is that OE adheres to the
standard and others are doing it wrong...
Trained our users to go into their account via Web messaging to see their 'invisible
mail'. When in Outlook Express, they'll see a discrepancy between the unread messages
count next to the folder, and the actual number of unread messages. In all cases, Web
Messaging seems to show 100% of their mail.
In my own mailbox, the invisible messages are almost always 'unsolicited' mass
mailings rather than person to person messages.
Tom Cyr
----- Original Message -----
From: "Jim Jones, Jr." <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, April 02, 2001 7:11 PM
Subject: Re: [IMail Forum] invisible mail
This is because you are using IMAP and according to Ipswitch, Microsoft has
a bug in their client where by because of an improperly formed header, the
message is not downloaded... I have been told that if there is a leading
space in some part of the header, it will cause this to happen....
I live with this problem and it really irritates me, but I like Outlook
Express and IMAP enough that it all evens out in the end.
If anyone knows of a solution to this, please feel free to share... and
please don't give the canned "check the knowledge base" answer, as the
solution given there doesn't work !
Thanks,
Jim
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, April 02, 2001 5:55 PM
Subject: [IMail Forum] invisible mail
> As long as I'm begging for help, I might as well go for broke and ask for
> advice on a second question. For those of you with long memories, I
posted a
> similar question in late February. Sadly, my DNS problems started
occuring
> that day, and I never received any of the replies.
>
> We have a problem with what appears to be invisible email. That is, if
you
> sit at the mail server and open a mail client (either the IMail client or
> Outlook Express), you can see all of the messages. However, if you open
the
> same account from another machine, some messages may not be visible.
>
> Let me give an explicit example: I have a mailbox in this particular
domain.
> Someone outside complained I wasn't getting their mail. I figured their
mail
> was getting bounced, except that there were no error messages. However, I
> think opened the account from the mail server itself, and found all of the
> "missing" messages had indeed arrived. For some reason, these messages
are
> not getting downloaded to mail clients off of the mail server.
>
> What could cause this and how do I fix it?
>
> Right now, I am forced to periodically log into the mail server and check
for
> "missing" mail in various mailboxes. Anytime someone thinks that a mail
> message is overdue, the quick response is "hey, Ben, can you check the
mail
> server to see if I really received this mail or not?"
>
> Ben Bednarz
> BC Web
>
> For my next upgrade, I'm going back to paper cups and string.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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