Jim,
What error message do the senders get back, when trying to send to you?
A telnet to your IMail server shows:
220 X1 NT-ESMTP Server web.tcmhmrs.org (IMail 6.00 41021-1)
mail from: [EMAIL PROTECTED]
250 ok
rcpt to:jim
250 ok its for <jim>
rcpt to: [EMAIL PROTECTED]
250 ok its for <[EMAIL PROTECTED]>
rcpt to: [EMAIL PROTECTED]
550 not local host ipswitch.com, not a gateway
Which looks OK to me. You are not an open relay (quick test) and IMail
recognizes your account and the complete email address. Looks like only the
senders error message may be a clue. Problem seems to be their end, not
yours. Check your IMail logs to see if there ever was a 'mail from: ' line
that has the senders domain. If you don't find that, then they never
connected to your IMail server! If you do, then you have some data that will
tell more about the transaction. Include all lines that have the transaction
number (in parens!) and we can tell you what happened.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Jim Williams" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 03, 2001 11:36 AM
Subject: Re: [IMail Forum] delivery problems
> I've ran into that same problem. We have two state organizations that
cannot
> send us email, and I haven't been able to find out why. Everyone else can
> send to us fine. Only thing I have been able to find out is that one of
the
> places uses Exchange mail, but if it is set up properly I don't see why
that
> would make any difference.
>
> Jim Williams
> Hardware/Software Tech.
> Tri-County MHMR
> [EMAIL PROTECTED]
>
>
> ----- Original Message -----
> From: Network Manager <[EMAIL PROTECTED]>
> To: IMail_Forum@list. ipswitch. com <[EMAIL PROTECTED]>
> Sent: Tuesday, April 03, 2001 10:05 AM
> Subject: [IMail Forum] delivery problems
>
>
> > I am getting reports that some emails are not getting through to my
> system.
> > I receive an SMTP Feed from my ISP. I have tested the system as much as
I
> > can, and all mail that I send, seems to get through. I have sent from
> > various accounts, and it all seems to reach the domain fine, however, I
am
> > still getting reports that people have sent email, but they have not
been
> > delivered - or returned to the sender. I have taken my filters off
line,
> > but this has made no difference. This is the affected domain:
> >
> > humphry-davy.cornwall.sch.uk
> >
> > Any help appreciated. . . . .
> >
> > -----------------------
> > Jaysan Bunoomally
> > Network Manager
> > Humphry Davy School
> > Penzance, CORNWALL
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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