HI Scott,

Is it possible to have an exclusion file that allows you to specify various
element of the email and strings/instances to allow.

Regards,
        Malcolm

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Scott Perry
Sent: Tuesday, April 24, 2001 9:23 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Declude Setup


> However, we discovered a problem.  We use a package called WorldMerge
> to send our customer notifications, billing, etc.  But, Declude is
> catching that email and deleting it.  If we change the BADHEADERS and
> SPAMHEADERS to subject the messages will go through but the word SPAM
> appear.  That isn't good when you send a billing notice.

The problem is that the mail you are sending out is failing the BADHEADERS
and/or SPAMHEADERS tests.  You need to either make sure the mail doesn't
fail those tests, or change the action to something more comfortable (maybe
not even running the BADHEADERS/SPAMHEADERS tests).

Those two tests analyze the E-mail headers, looking for signs of spam.  The
difference between the two tests is that the BADHEADERS test only looks for
headers that are not RFC-compliant, while the SPAMHEADERS test only looks
for headers that are acceptable.  If an E-mail is failing the BADHEADERS
test, it's definitely either spam or being sent from a broken E-mail client.
If it is failing the SPAMHEADERS test, it is either spam, or being sent from
a mail client that does something it probably shouldn't (but is legal), that
is common to spam.


--
                      -Scott

Declude: Anti-virus and Anti-spam solutions for IMail.
http://www.declude.com
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