Reply to: Rick Peacock
Re: [IMail Forum] New IMail Anti-Virus ad Declude on Friday 12:18:56 PM
I've also been with Imail since version 3.x, so I have been here
just as long. And I was asking for a trully integrated Imail
antivirus solution for over three years, right in this forum.
I got an opportunity to get SSL and a $1000 calendar and a few
goodies when the single most important step Imail could have
taken three years ago was add some kind of antivirus product.
Three years, and the only one who helped me was Scott with Declude,
not Ipswitch. We were planning on abandoning Imail until Scott
came along. I wonder how many people kept Imail because of Scott?
IMHO, Declude is much more elegant than setting up another separate
server with more open ports using substantially more resources
on the same machine) and 'double server processing' mail from one
to the other.
Beyond that, at least the way I do business, if I can make a
product that works better without laying another whole product
on top of mine at ten times the cost, well, I just think that's
the way business should be done. I have always thought that if I
can provide a more competitive product that is easier to run and
is far more cost effetive for my customers, and more secure,
that's the easy choice I should make from a marketing perspective.
That's in the best interest of my customers.
If I were a customer who understood all the benefits of each
avenue or choice and you were asking me to purchase a product
with half the features at ten times the price I'd have to question
whether you were acting on my behalf. I'd also have to question
if your objective was really 'to improve your product'. Right
now I'd have to say no.
--
Roger Heath
[EMAIL PROTECTED]
----- Copy of Original Message(s): -----
R> Roger,
R> You seem to think that charging more for a product to a customer who is
R> "not-so-saavy" seems unfair? Let's take a look at the marketplace as a
R> whole. I am sure that everyone on this list uses a product with lots of
R> third-party add-ons - WINDOWS! So you think that by charging the money
R> Symantec charges, when "saavy" people use the free McAfee scanner, Symantec
R> is out of line? Puh-lease! IPSwitch is just like any other company -
R> striving to improve their product.
R> So they didn't choose someone cheaper. If you're so smart in marketing, then
R> tell me this - who would you partner with? Someone with worldwide name
R> recognition, or someone that almost no one in the business world has ever
R> heard of? Do you have any IDEA how many people buy NAV and even
R> SUBSCRIPTIONS because of name recognition alone?!
R> IPSwitch even told you that they SUPPORT 3RD PARTY SOLUTIONS! If you don't
R> like the IPSwitch solution, you, as a "saavy" user, can opt not to buy the
R> NAV module and use your other options instead. The reality is, if no one
R> buys the more expensive modules, then maybe they look at a more
R> cost-effective solution.
R> I've been with Imail for years (since version 3.0). They started out as a
R> small company with a fantastic product that was very modestly priced. With
R> improvements in the product, prices have risen. So what?! The product out
R> today(even WITH the AntiVirus module) is a hundred times better than the
R> original because that's the way it's supposed to be! As the product evolves
R> so does it's cost. Price is based on the VALUE of the product - not what
R> one small group of people think it should cost. If you don't like the
R> price then vote with your wallet. So what if it costs more? IPSwitch is not
R> a charity - it's a BUSINESS. Businesses make money (oooh! What a concept! A
R> web business that makes money? How dare they!).You want cheap? Use some of
R> the FREEWARE mail servers and use this list for support, as it was
R> intended - not as a way to take cheap shots at a company that doesn't do
R> EXACTLY what YOU think it should.
R> Rick
R> ----- Original Message -----
R> From: "Roger Heath" <[EMAIL PROTECTED]>
R> To: "Bob McGregor" <[EMAIL PROTECTED]>
R> Cc: <[EMAIL PROTECTED]>
R> Sent: Wednesday, November 28, 2001 2:15 PM
R> Subject: Re[2]: [IMail Forum] New IMail Anti-Virus ad Declude
>> Reply to: Bob McGregor
>> Re: [IMail Forum] New IMail Anti-Virus ad Declude on Wednesday
R> 12:53:53 PM
>>
>> Very well put. Even Mail Essentials is one-third the
>> price with maybe 50-100 more features depending how
>> you look at it and you can still use what ever command
>> line scanner you want. But it will still not be as
>> integrated and low in cost and efficient and unique
>> to Imail as Declude.
>>
>> Taking advantage of 'not-so-savvy' customers to this degree
>> is not a pretty picture of a company at all.
>>
>> BTW, I have received a private email from the CTO of
>> Ipswitch that indicates they intend to continue to
>> support apps like Declude and 3rd party development
>> and not block them. I hope that is always the case.
>>
>> --
>> Roger Heath
>> [EMAIL PROTECTED]
>>
>> Reply to: Don Weber
>> Re: [IMail Forum] New IMail Anti-Virus ad Declude on Wednesday
R> 12:08:00 PM
>>
>> B> you musta missed the last 2 weeks of this list, this has been round and
R> round a few
>> B> times, and lots of users feel the
>>
>> Not really. I just received the formal announcement of
>> Imail AntiVirus this morning.
>>
>> ----- Copy of Original Message(s): -----
>>
>> B> Don Says:
>>
>> >>IPSwitch will most likely enjoy success making the big dollar sales with
>> >>the big dollar and big name oriented consumers or those who don't take
>> >>the time and get educated.
>>
>> B> This is true and they will get sales.... but imagine you're new to
>> B> Imail and you purchase the Imail and AV stuff from them and then find
>> B> out about this list.
>>
>> B> You subscribe (like we all did) and then you find out there's a
>> B> solution that is way less money AND the existing people (experts in
>> B> your eyes) all highly tout it.... AND you find out it's been
>> B> there longer!
>>
>> B> Would you not wonder why they just bent you over for thousands of
R> bucks??
>>
>> B> Major question is "Why does Ipswitch not value it's existing customer
>> B> base or it's 3rd party folks???"
>>
>> B> bob
>>
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>> An Archive of this list is available at:
>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>
R> Please visit http://www.ipswitch.com/support/mailing-lists.html
R> to be removed from this list.
R> An Archive of this list is available at:
R> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
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