Well, I have suggestion for you ... BTW, I am a newcomer too, even though I
used to be on and off this list since Imail Rel. 5

As far as I am concerned, Declude is the product I never heard about outside
of this list and I have no desire of learning anything more about it (at
this point).  If I did, I would be subscribing to Declude email forum ...

So, why don't you "Declude guys" start your own forum and whoever feels like
finding more about your product can start a subscription and let others on
this list focus on Imail product. How about that?

Alex



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Smart Business
Lists
Sent: Monday, December 03, 2001 12:44 PM
To: [EMAIL PROTECTED]
Subject: RE: Re[4]: [IMail Forum] New IMail Anti-Virus ad Declude


What a sad, arrogant email.

Declude is an excellent product backed by people who have demonstrated
integrity and a willingness to listen and respond to customers.  Scott
Perry is a frequent contributor to this list.

I always find it interesting that some newcomers should feel obliged to
alienate the rest of the community so quickly.  It doesn't sound like
you have anything you need to learn so did you join only to lecture the
rest of us?

IPSWITCH should worry more about their customers and less about
defending themselves.  Listening to customers and correcting irritating
and damaging product deficiencies are two things that go a long ways to
improving their image.

If they are going to defend themselves then they should do it out in the
open and not by subterfuge or deceit.

This list has been a real benefit for IMAIL users.  It would probably be
better if IPSWITCH employees and sellers showed more appreciation to
frequent contributors and less angst.

Personally it appears to me that your last sentence is advice you should
take yourself:
>> If you can't place nice, take your ball and go home.

Customers are one thing you must have in order to have a successful
business.  One should be cautious when one decides to drive them away.


Terry Fritts



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