---------- Original Message ---------------------------------- From: "R. Scott Perry" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Wed, 16 Jan 2002 16:47:21 -0500 >This message is to give our customers and potential customers advanced >notice of an upcoming change to the Declude Virus product line that >may affect them.
Hi Scott, Ok twist my arm! ;) I have been intending to follow through with implementing either Declude Virus, Declude Junkmail or both. Now there's a deadline - so I guess I am going to have to get off the fence and just do it. Here's the problem: We run an IMail 7 Server with right around a thousand virtual domains at our ISP. We're always buried in support requests and network maintenance duties the way it is, so extra time for fun stuff like installing Declude is sadly a commodity in short supply. If the install and initial administration of Declude didn't go as we expected or planned, our tech support line will be ringing off the hook and we could have total pandemonium. Some of our users really freak out if there is a problem with mail, file attachments, etc. Go figure. I'd sort of like to know what I might be getting myself into with the install and rollout of either of the Declude products. You know, do my homework first before I blow up our mail server. :) Do you have an eval or demo version that I can have a look at? There aren't any details on your site that discuss the interface (if any - maybe it's command line which is cool). I have been lurking here for a long time (since version 4 believe it or not) and I haven't seen this discussed on the list yet - unless I missed it. If anyone here can comment on the install procedure or routine administration details that would be great. For example, with the Pro version, can settings for individual domains or users be easily handled by any our of support techs, or is that something that we'd only want our server admins messing with? Don't get me wrong, I know everyone here loves Declude and I am sure that we'll love it too. I am already sold. I just want to get an idea of what to expect when setting it up and running it, so I can allocate the time needed to do it right. Best regards, Julie -- Julie Silverman Microsoft Certified Systems Engineer, Network Geek ---------------------------------------------------------- Acme Internet http://www.acmeinternet.com voice: 952-928-8828 Microsoft Certified Partner ---------------------------------------------------------- -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
