Very well put... I agree.

Barry Chronister
Director, Information Systems
Waitt Media, Inc.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of imail
Sent: Wednesday, May 08, 2002 4:07 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality

disclaimer:  We are currently covered by an active service contract and
will probably continue to do so.

The discussion about major/minor versions, fixes versus features, and
when to charge or not, although I'm sure a very emotional issue to some,
is never going to be solved.  We've had these vendor/software issues for
years and will continue to do so.

Why does some software have per seat versus per CPU licensing?  Why is
product X more expensive when I run it on a faster processor?  Anybody
license mainframe software lately?  It's even worse!

The bottom line, I think is simple:

If you want free software - use Linux/Unix et. al. and go the GPL
freeware route.  It's totally free, no ifs, ands, or buts.

If you want commercial software and RELY on it for mission-critical
operations, then budget to spend $XXX per year to keep refreshing it.  I
don't care whether it's called an upgrade fee, a maintenance fee, or a
new feature release, the reality is commercial vendors must make money
and if their product has value, I'm willing to pay for it and I know
it's not a one-time thing if I want to grow with the software.

I believe, overall, IMail is a great deal and will stay with it as long
as it remains so.  (Have you priced Exchange lately?  Quite a bit more
$$$$)

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