January 1, 2003 Beginning on this date, customers requesting
non-security QFEs will be charged a fee. (Premier customers should
contact their Premier Technical Account Manager for details on
associated fees.) 

------------------------------------------------------------------------
--------
 
January 1, 2004 Pay-per-incident and Premier support will no longer be
available. Non-security QFEs will no longer be available. 

------------------------------------------------------------------------
--------
 
January 1, 2005
(or later) Online support will no longer be available. 

------------------------------------------------------------------------
--------

That is about 6 years since coming out.

John Tolmachoff
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of sonicwallroc
Sent: Monday, May 13, 2002 7:07 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality

how long have they supported NT 4.0?

"Neil H." wrote:

> Really?  Windows NT 4.0 will no longer be supported shortly.  So find
a hack
> and its going to just be an open wound.  Hey can you get updates for
DOS
> 6.2?  Yeah its called Windows XP :)
>
> Neil
>
> ----- Original Message -----
> From: "Serge" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, May 12, 2002 11:07 PM
> Subject: Re: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality
>
> > I don't agree
> > even microsoft, after releasing a new version, (OS, Office, ...),
continue
> > to issue/post patches for previous versions.
> > Had ipswitch realeased 7;08 with bug fixes, and 7.1 (or 8.0 don't
care
> about
> > numbers), I would proably have paid for the upgrade, but I don't
like
> being
> > treated this way, and I will hold and look if there are
alternatives.
> >
> >
> >
> > ----- Original Message -----
> > From: "Barry Chronister" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, May 10, 2002 4:02 PM
> > Subject: RE: [IMail Forum] IMail 7.1 upgrade costs: pragmatic
reality
> >
> >
> > > Very well put... I agree.
> > >
> > > Barry Chronister
> > > Director, Information Systems
> > > Waitt Media, Inc.
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of imail
> > > Sent: Wednesday, May 08, 2002 4:07 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality
> > >
> > > disclaimer:  We are currently covered by an active service
contract and
> > > will probably continue to do so.
> > >
> > > The discussion about major/minor versions, fixes versus features,
and
> > > when to charge or not, although I'm sure a very emotional issue to
some,
> > > is never going to be solved.  We've had these vendor/software
issues for
> > > years and will continue to do so.
> > >
> > > Why does some software have per seat versus per CPU licensing?
Why is
> > > product X more expensive when I run it on a faster processor?
Anybody
> > > license mainframe software lately?  It's even worse!
> > >
> > > The bottom line, I think is simple:
> > >
> > > If you want free software - use Linux/Unix et. al. and go the GPL
> > > freeware route.  It's totally free, no ifs, ands, or buts.
> > >
> > > If you want commercial software and RELY on it for
mission-critical
> > > operations, then budget to spend $XXX per year to keep refreshing
it.  I
> > > don't care whether it's called an upgrade fee, a maintenance fee,
or a
> > > new feature release, the reality is commercial vendors must make
money
> > > and if their product has value, I'm willing to pay for it and I
know
> > > it's not a one-time thing if I want to grow with the software.
> > >
> > > I believe, overall, IMail is a great deal and will stay with it as
long
> > > as it remains so.  (Have you priced Exchange lately?  Quite a bit
more
> > > $$$$)
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> > > Please visit the Knowledge Base for answers to frequently asked
> > > questions:  http://www.ipswitch.com/support/IMail/
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> > > Please visit the Knowledge Base for answers to frequently asked
> > > questions:  http://www.ipswitch.com/support/IMail/
> > > ---
> > > [This E-mail scanned for viruses by Declude Virus]
> > >
> > >
> >
> > ---
> > [This E-mail scanned for viruses by Declude Virus]
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> > Please visit the Knowledge Base for answers to frequently asked
> > questions:  http://www.ipswitch.com/support/IMail/
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
> Please visit the Knowledge Base for answers to frequently asked
> questions:  http://www.ipswitch.com/support/IMail/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/

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