> Now  I  know  the solution is not to have root go somewhere where it
> doesn't  exist  but  I  don't  have control over my customers making
> these forwards and it shouldn't affect the entire mail system.

There's  rarely  a good reason for users to log into WM as <root>, and
it's  disallowed  by  default;  if  you insist on letting them log in,
creating  read-only  MAIN.FWD  and  FORWARD.IMA will prevent them from
rerouting  messages  out  of  the  default <Postmaster>--><root> alias
path.   This  will  not,  of  course,  stop  them  from  changing  the
destination of the <Postmaster> alias.

I do agree that <Postmaster> is a server-wide sensitive area that host
administrators  should  not  have the automatic ability to modify; you
should be able to control this from the top if desired.

> Since it returns to postmaster it then gets forwarded to root and so
> on and so on.

Not to pry deeper, but what actually is "it" in this sentence? If it's
a bounced bounce, it will go to <>, a.k.a. <postmaster@primarydomain>,
not  <postmaster@hosteddomain>.  As  long as your parent domain has an
valid <Postmaster> alias path, there will be no loop.

-Sandy


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