This sounds like it was a bad move.
On the bandwidth, it's possible that your router is not configured
properly (or theirs) or that there is some throttling going on. That you
are also having trouble with routing is not a bad sign and likely
indicates that they are prone to configuration errors for whatever
reason. I suggest you get out while you can. I've been in this place and
it didn't get better.

_M

| -----Original Message-----
| From: [EMAIL PROTECTED] 
| [mailto:[EMAIL PROTECTED]] On Behalf Of 
| IMail Admin at BC Web
| Sent: Thursday, June 13, 2002 5:07 PM
| To: [EMAIL PROTECTED]
| Subject: [IMail Forum] OT but urgent
| 
| 
| This question is off-topic, but it's really got us stuck and 
| the issue is urgent.  I'm hoping that with all the brain 
| power and experience on this list, someone else will have a 
| better insight.
| 
| We just switch backend providers for us.  The new providers 
| give us a single T1 line.  The problem is that while inbound 
| traffic (e.g., if we browse or download from the Net) is at 
| T1 speeds, outbound traffic crawls at POTS/modem type speeds. 
|  The telco claims to see no errors on the line, but I know 
| that our systems and network is fine (not to mention that 
| everything worked fine before switching telcos).  The 
| question is, what things could cause this problem and how do 
| we test these possibilities?
| 
| Even though this is a true T1, it acts like an ADSL line with 
| throttling set very tight on outbound traffic.  It also 
| appears that they have trouble reliably routing to our IP addresses.
| 
| Does anyone have any suggestions at all?
| 
| Ben
| BC Web
| 
| 
| Please visit http://www.ipswitch.com/support/mailing-lists.html 
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| An Archive of this list is available at: 
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| 
| 
| Please visit the Knowledge Base for 
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| questions:  http://www.ipswitch.com/support/IMail/
| 
| 


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