>I have some users that are supposed to be getting emails on a daily basis
>from the domain officialpayments.com. They have been complaining that no
>one has been getting these messages but the company says that they have
>been sent out without any errors.
Have you checked your logs to see if their mailserver connected to
yours? Have you checked to see if there are any error messages when they
try sending to you?
>What could cause us from not getting some emails from a domain like this one?
There are lots of possible reasons, most of which would be on their
end. Issues on your end could include incorrect DNS (although the domain
you are posting from seems to have a good MX record) or a mailbox that is full.
>I have checked the aliases and all and nothing is conflicting with an
>account. Would mail relay have anything to do with it?
No. Mail relay settings only affect outgoing mail, not incoming mail. If
IMail recognizes that the domain is a local domain, it will accept the mail
no matter what your relay settings are.
-Scott
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