I finally got an email from Ipswitch, confirming that calendaring reminders
do not work in 7.10+.  I'm sure there are many people on this list that do
not even use reminders but my customers do.

Ipswitch has told me there is no eta on a fix for this.  I'm having trouble
understanding this, maybe someone here could help to calm me down?  Why
would they release a product with a major feature broken?  When calendaring
was first introduced, I was VERY reluctant to making the feature available
to my users, because the feature was new.  After several requests from my
users to turn on calendaring, I finally turned it on, and now I'm regretting
it.

I don't mean to post anything negative here about Ipswitch, but this one has
really got some of my users upset, and I'm taking the heat.  I guess I just
need to vent a little, and am hoping that anyone who reads this will also
express your frustrations to Ipswitch.

Thanks
Tom


----- Original Message -----
From: "Rick Leske" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, July 12, 2002 4:52 PM
Subject: RE: [IMail Forum] Attn IPswitch, calendaring reminders don't work
in 7.10 ?


> Same here Tom,
>
> I've called maybe 3 times and emailed same.  All answered within 24
hours..
> 100% on target too.
>
> ~Rick
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Tom Pepper
> Sent: Friday, July 12, 2002 3:33 PM - MGMT.TV
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Attn IPswitch, calendaring reminders don't
> work in 7.10 ?
>
>
> In all fairness to IPSwitch support, I have seen them answer questions in
> this list.  And, they have never failed to respond to my emails.
>
> Tom
> ----- Original Message -----
> From: "Bill Landry" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, July 12, 2002 3:22 PM
> Subject: RE: [IMail Forum] Attn IPswitch, calendaring reminders don't work
> in 7.10 ?
>
>
> > Common, Todd.  While IPSwitch support has left something to be desired
at
> > times, it certainly is not "non-existent".  In fact, IPSwitch staff have
> > been participating on the list much more in recent months.  And, they
have
> > listened to our rants here on the list at times and even made changes to
> > IMail in response: e.g., moving the "NT-ESMTP Server X1" from the
> beginning
> > of the 220 connection string to the end of the string.
> >
> > Just trying to  be fair here...
> >
> > Bill
> >
> > -----Original Message-----
> > From: Todd Holt [mailto:[EMAIL PROTECTED]]
> > Sent: Friday, July 12, 2002 12:55 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] Attn IPswitch, calendaring reminders don't
> > work in 7.10 ?
> >
> >
> > Maybe if enough people complain, IPSwitch will respond.
> >
> > Don't hold your breath!  You must be new here.  IPSwitch doesn't respond
> to
> > complaints made on this list (or anywhere else for that matter).  Tech
> > support and customer service from IPSwitch are non-existent.
> >
> > Your only hope is that someone on this list can help you.  Other than
> that,
> > you can pray for another release! :-)
> >
> > Todd
> >
> > ---
>
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>


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