I would just like to add my own disappointment to the mix. I generally apply patches as soon as they come out...and I have also paid a lot of money for a support contract.
IPSWITCH: FIX MY CALENDARING. NOW! Thank you, Stein Langlie ---------- Original Message ---------------------------------- From: "Rick Brooks" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 18 Jul 2002 09:47:39 -0400 >Hello Tom, > >I gotta agree. I was happy with Imail 6X and when 7 was released >one of the upgrade features that "sold" me was the calendar. > >Our amazement was Ipswitch's apparent move to a more polished "big >league" look and feel. > >I think they may make a concession and prepare a "patch" sooner if >those of us who originaly had all of the questions about calendar >standards (ICAL or other) will echo this frustration. > >I have several customers who had become dependant on this feature >and missed appointments when we followed Ipswitch advice and >applied the "patch that broke the camels back" > >Dear Ipswitch, > >Please let us have more assuring time line information to repair >this condition. > >Thanks in Advance, > >Rick Brooks >Manager >ClearsurfUSA.com > > >---------- Original Message ---------------------------------- >From: "Imail Tom G." <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED] >Date: Thu, 18 Jul 2002 09:16:46 -0400 > >I finally got an email from Ipswitch, confirming that calendaring >reminders >do not work in 7.10+. I'm sure there are many people on this list >that do >not even use reminders but my customers do. > >Ipswitch has told me there is no eta on a fix for this. I'm >having trouble >understanding this, maybe someone here could help to calm me >down? Why >would they release a product with a major feature broken? When >calendaring >was first introduced, I was VERY reluctant to making the feature >available >to my users, because the feature was new. After several requests >from my >users to turn on calendaring, I finally turned it on, and now I'm >regretting >it. > >I don't mean to post anything negative here about Ipswitch, but >this one has >really got some of my users upset, and I'm taking the heat. I >guess I just >need to vent a little, and am hoping that anyone who reads this >will also >express your frustrations to Ipswitch. > >Thanks >Tom > > >----- Original Message ----- >From: "Rick Leske" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Friday, July 12, 2002 4:52 PM >Subject: RE: [IMail Forum] Attn IPswitch, calendaring reminders >don't work >in 7.10 ? > > >> Same here Tom, >> >> I've called maybe 3 times and emailed same. All answered within >24 >hours.. >> 100% on target too. >> >> ~Rick >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED]]On Behalf Of Tom >Pepper >> Sent: Friday, July 12, 2002 3:33 PM - MGMT.TV >> To: [EMAIL PROTECTED] >> Subject: Re: [IMail Forum] Attn IPswitch, calendaring reminders >don't >> work in 7.10 ? >> >> >> In all fairness to IPSwitch support, I have seen them answer >questions in >> this list. And, they have never failed to respond to my emails. >> >> Tom >> ----- Original Message ----- >> From: "Bill Landry" <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Sent: Friday, July 12, 2002 3:22 PM >> Subject: RE: [IMail Forum] Attn IPswitch, calendaring reminders >don't work >> in 7.10 ? >> >> >> > Common, Todd. While IPSwitch support has left something to be >desired >at >> > times, it certainly is not "non-existent". In fact, IPSwitch >staff have >> > been participating on the list much more in recent months. >And, they >have >> > listened to our rants here on the list at times and even made >changes to >> > IMail in response: e.g., moving the "NT-ESMTP Server X1" from >the >> beginning >> > of the 220 connection string to the end of the string. >> > >> > Just trying to be fair here... >> > >> > Bill >> > >> > -----Original Message----- >> > From: Todd Holt [mailto:[EMAIL PROTECTED]] >> > Sent: Friday, July 12, 2002 12:55 PM >> > To: [EMAIL PROTECTED] >> > Subject: RE: [IMail Forum] Attn IPswitch, calendaring >reminders don't >> > work in 7.10 ? >> > >> > >> > Maybe if enough people complain, IPSwitch will respond. >> > >> > Don't hold your breath! You must be new here. IPSwitch >doesn't respond >> to >> > complaints made on this list (or anywhere else for that >matter). Tech >> > support and customer service from IPSwitch are non-existent. >> > >> > Your only hope is that someone on this list can help you. >Other than >> that, >> > you can pray for another release! :-) >> > >> > Todd >> > >> > --- >> >> >___________________________________________________________________ >> Virus Scanned and Filtered by http://www.FamHost.com E-Mail >System. >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> to be removed from this list. >> >> An Archive of this list is available at: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> Please visit the Knowledge Base for answers to frequently asked >> questions: http://www.ipswitch.com/support/IMail/ >> > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Please visit the Knowledge Base for answers to frequently asked >questions: http://www.ipswitch.com/support/IMail/ > > > >________________________________________________________________ >This message has been scanned for known computer viruses. >Visit our new portal page at www.clearsurfusa.com >Sent via the ClearsurfUSA WebMail system at clearsurfusa.com > > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Please visit the Knowledge Base for answers to frequently asked >questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
