Hello All, I'm stumped. I've got some sales folks using GoldMine 6.0 to send emails to clients thru our Imail 7.10 server. recently we started getting delivery errors for emails sent from Goldmine. I've checked with my sales folks that the addresses were correct and they assure me they are. The reasons for the undeliverables vary some from email to email but here is one that I'm getting pretty regular:
Subject: White Paper was not delivered to: email [EMAIL PROTECTED] because: not listed in public Name & Address Book Here's the log: 20030331 111443 127.0.0.1 SMTPD (0020033E) [208.255.176.8] connect 208.251.220.5 port 1532 20030331 111443 127.0.0.1 SMTPD (0020033E) [208.251.220.5] EHLO swlaprp 20030331 111443 127.0.0.1 SMTPD (00000988) Authenticated [EMAIL PROTECTED], session treated as local. 20030331 111443 127.0.0.1 SMTPD (0020033E) [208.251.220.5] MAIL FROM: <[EMAIL PROTECTED]> 20030331 111443 127.0.0.1 SMTPD (0020033E) [208.251.220.5] RCPT TO: <[EMAIL PROTECTED]> 20030331 111453 127.0.0.1 SMTPD (0020033E) [208.251.220.5] F:\IMAIL\spool\D69730020033eff26.SMD 285340 20030331 111457 127.0.0.1 SMTP (2476) processing F:\IMAIL\spool\Q69730020033eff26.SMD 20030331 111457 127.0.0.1 SMTP (2476) Trying bayercropscience.com (0) 20030331 111458 127.0.0.1 SMTP (2476) Connect bayercropscience.com [212.64.228.161:25] (1) 20030331 111458 127.0.0.1 SMTP (2476) 220 smtpmx2.bayer.de SMTP Server ready at Mon, 31 Mar 2003 18:12:47 +0200 20030331 111458 127.0.0.1 SMTP (2476) >EHLO sofwerks.com 20030331 111458 127.0.0.1 SMTP (2476) 250-smtpmx2.bayer-ag.de Hello sofwerks.com ([208.255.176.8]), pleased to meet you 20030331 111458 127.0.0.1 SMTP (2476) 250-DSN 20030331 111458 127.0.0.1 SMTP (2476) 250-SIZE 15482880 20030331 111458 127.0.0.1 SMTP (2476) 250 PIPELINING 20030331 111458 127.0.0.1 SMTP (2476) >MAIL FROM:<[EMAIL PROTECTED]> 20030331 111458 127.0.0.1 SMTP (2476) 250 [EMAIL PROTECTED] Sender OK 20030331 111458 127.0.0.1 SMTP (2476) >RCPT To:<[EMAIL PROTECTED]> 20030331 111458 127.0.0.1 SMTP (2476) 250 [EMAIL PROTECTED] Recipient OK 20030331 111458 127.0.0.1 SMTP (2476) >DATA 20030331 111458 127.0.0.1 SMTP (2476) 354 Enter message, end with "." on a line by itself 20030331 111510 127.0.0.1 SMTP (2476) >. 20030331 111511 127.0.0.1 SMTP (2476) 250 Message accepted for delivery 20030331 111511 127.0.0.1 SMTP (2476) rdeliver bayercropscience.com [EMAIL PROTECTED] (1) <[EMAIL PROTECTED]> 285562 20030331 111511 127.0.0.1 SMTP (2476) >QUIT 20030331 111511 127.0.0.1 SMTP (2476) 221 smtpmx2.bayer-ag.de SMTP Service closing transmission channel Now from what I can see the message was sent from Imail to wherever but I don't understand what the message "not listed in public Name & Address Book" means. Now, I did install the MS patch that was discussed here on March 18th and rebooted the server but everything else has been fine. I've double-checked all IMail settings and services and their fine. I've double-checked the GoldMine settings for SMTP Authentication and relaying and that's fine. I've tested sending an email from GoldMine to both my yahoo and hotmail accounts. That worked fine. It seems as though we've been blacklisted somehow but I checked with dnsstuff.com and found nothing. Any thoughts or suggestions here? Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] 302-529-1961 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
