The logs show that the message was delivered. The reference to "not listed
in public Name & Address Book" is *probably* an internal filter at
bayercropscience.com. My guess is that they (or maybe just the mail
recipient) are only accepting mail from domains/users that are on their
internal "whitelist" (i.e. public Name & Address Book) - and
[EMAIL PROTECTED] is not on that list.

Just a guess,
Patrick



> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Troy Hilton
> Sent: Tuesday, April 01, 2003 12:13 PM
> To: [EMAIL PROTECTED] ipswitch. com (E-mail)
> Subject: [IMail Forum] Emails returned "undeliverable"
> 
> 
> Hello All,
> 
> I'm stumped. I've got some sales folks using GoldMine 6.0 to 
> send emails to clients thru our Imail 7.10 server. recently 
> we started getting delivery errors for emails sent from 
> Goldmine. I've checked with my sales folks that the addresses 
> were correct and they assure me they are. The reasons for the 
> undeliverables vary some from email to email but here is one 
> that I'm getting pretty regular:
> 
>   Subject: White Paper
> was not delivered to:
>   email [EMAIL PROTECTED]
> because:
>   not listed in public Name & Address Book
> 
> Here's the log:
> 20030331 111443 127.0.0.1       SMTPD (0020033E) 
> [208.255.176.8] connect
> 208.251.220.5 port 1532
> 20030331 111443 127.0.0.1       SMTPD (0020033E) [208.251.220.5] EHLO
> swlaprp
> 20030331 111443 127.0.0.1       SMTPD (00000988) Authenticated
> [EMAIL PROTECTED], session treated as local.
> 20030331 111443 127.0.0.1       SMTPD (0020033E) 
> [208.251.220.5] MAIL FROM:
> <[EMAIL PROTECTED]>
> 20030331 111443 127.0.0.1       SMTPD (0020033E) 
> [208.251.220.5] RCPT TO:
> <[EMAIL PROTECTED]>
> 20030331 111453 127.0.0.1       SMTPD (0020033E) [208.251.220.5]
> F:\IMAIL\spool\D69730020033eff26.SMD 285340
> 20030331 111457 127.0.0.1       SMTP (2476) processing
> F:\IMAIL\spool\Q69730020033eff26.SMD
> 20030331 111457 127.0.0.1       SMTP (2476) Trying 
> bayercropscience.com (0)
> 20030331 111458 127.0.0.1       SMTP (2476) Connect 
> bayercropscience.com
> [212.64.228.161:25] (1)
> 20030331 111458 127.0.0.1       SMTP (2476) 220 
> smtpmx2.bayer.de SMTP Server
> ready at Mon, 31 Mar 2003 18:12:47 +0200
> 20030331 111458 127.0.0.1       SMTP (2476) >EHLO sofwerks.com
> 20030331 111458 127.0.0.1       SMTP (2476) 
> 250-smtpmx2.bayer-ag.de Hello
> sofwerks.com ([208.255.176.8]), pleased to meet you
> 20030331 111458 127.0.0.1       SMTP (2476) 250-DSN
> 20030331 111458 127.0.0.1       SMTP (2476) 250-SIZE 15482880
> 20030331 111458 127.0.0.1       SMTP (2476) 250 PIPELINING
> 20030331 111458 127.0.0.1       SMTP (2476) >MAIL 
> FROM:<[EMAIL PROTECTED]>
> 20030331 111458 127.0.0.1       SMTP (2476) 250 [EMAIL PROTECTED]
> Sender OK
> 20030331 111458 127.0.0.1       SMTP (2476) >RCPT
> To:<[EMAIL PROTECTED]>
> 20030331 111458 127.0.0.1       SMTP (2476) 250
> [EMAIL PROTECTED] Recipient OK
> 20030331 111458 127.0.0.1       SMTP (2476) >DATA
> 20030331 111458 127.0.0.1       SMTP (2476) 354 Enter 
> message, end with "."
> on a line by itself
> 20030331 111510 127.0.0.1       SMTP (2476) >.
> 20030331 111511 127.0.0.1       SMTP (2476) 250 Message accepted for
> delivery
> 20030331 111511 127.0.0.1       SMTP (2476) rdeliver 
> bayercropscience.com
> [EMAIL PROTECTED] (1) <[EMAIL PROTECTED]> 285562
> 20030331 111511 127.0.0.1       SMTP (2476) >QUIT
> 20030331 111511 127.0.0.1       SMTP (2476) 221 
> smtpmx2.bayer-ag.de SMTP
> Service closing transmission channel
> 
> Now from what I can see the message was sent from Imail to 
> wherever but I don't understand what the message "not listed 
> in public Name & Address Book" means. Now, I did install the 
> MS patch that was discussed here on March 18th and rebooted 
> the server but everything else has been fine. I've 
> double-checked all IMail settings and services and their 
> fine. I've double-checked the GoldMine settings for SMTP 
> Authentication and relaying and that's fine. I've tested 
> sending an email from GoldMine to both my yahoo and hotmail 
> accounts. That worked fine. It seems as though we've been 
> blacklisted somehow but I checked with dnsstuff.com and found nothing.
> 
>  Any thoughts or suggestions here?
> 
> Troy D. Hilton
> SofWerks LLC.
> [EMAIL PROTECTED]
> 302-529-1961

---
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