Wow!  I wouldn't have customers left if I didn't do customized DNS
entries when necessary.  My customers expect everything to work and it's
my job to make that happen.  I guess in this area with a smaller
potential customer base I can't afford to not do what people want or
need.  I won't say that every customer has a customized reverse DNS
entry (though I did state that that should be done in our "standard
operating procedure" playbook, but every customer for which a need has
been discovered or the request has been made does.  I'm doing the others
when and as I have a few minutes.  

~Katie


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Wednesday, June 11, 2003 8:06 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: AOL's got nerve



>Blocking all DUL subnets is crudely effective, but, from what I see,
>almost no mail from direct DUL subnets to MXs is legit, so crudeness
pays.

 From what I have seen, this is a terrible way to block spam (although
it 
may be useful as *part* of an overall anti-spam solution, if mail isn't 
blocked solely on this factor).

The original theory behind this started years ago when end users had
dialup 
connections, which were almost exclusively using dynamic IPs.  A
mailserver 
couldn't function properly with a dynamic IP, so you could block any 
non-relay E-mail from a DUL (dial-up line).

The problem today, though, is that high-speed Internet access has
changed 
everything.  Many residential high-speed Internet providers (cable, DSL)

provide dynamic IPs, while some provide static IPs.  If you know that
the 
static IPs are only residential, it *may* be OK to block them (as you
would 
just block "hobby" mailservers).  But what about the business
connections 
offered by these services?  They offer static IPs, but often the
Internet 
provider won't provide customized reverse DNS entries.

So blocking E-mail with a reverse DNS that contains "dsl", the name of a

cable/DSL company, etc. will block a *lot* of legitimate E-mail, mostly 
from smaller companies.

For example, in this area (the third largest city in New England (an
area 
covering 6 U.S. states)), there isn't a single reasonably priced
high-speed 
Internet access provider that will allow businesses to customize their 
reverse DNS entry.  Small businesses that run their own mailservers can 
either [1] Pay about $100/month and get a high-speed Internet connection

with a static IP (but no control over the reverse DNS), or [2] Pay about

$1,000/month and get a high-speed Internet connection with a static IP 
(with control over the reverse DNS entry).

Few small businesses will pay $900/month just to deliver mail to a few 
mailservers that do a crummy job with spam control.  If you can't tell
the 
difference between a static IP belonging to a business and a dynamic IP 
belonging to a residential customer, it you can't safely block that mail

(without combining the results with other spam tests).

FWIW, abuse.net tried something like this a couple months ago, but
quickly 
turned it off as legitimate E-mail was getting caught.

                                                    -Scott
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