Thank you, Scott! That sounds promising. Dave
Scott Winberg wrote: > > Hello David, > > Have him download spybot http://spybot.eon.net.au/ (free) and search > for adware. Gator is a big one that I have seen do this and many other > weird problems. If he is signing on to XP or 2000 with his user id it > could be the same adware is loaded on his profile at each computer. > > Just a guess. > > Scott > > Tuesday, July 29, 2003, 3:31:29 PM, you wrote: > > David> Hi all, > > David> I just received a very strange bug report from one of our IMail users. > David> Apparently, when he visits our webmail interface (IMail 7.x w/ > David> KillerWebMail) with Internet Explorer, his browser flakes out -- slows > David> down, form fields don't function properly -- and his pop-up blocker > David> stops working. [And we don't have any pop-ups on our IMail server to > David> begin with!] The user claims that ads popup immediately upon visiting > David> us and disappear upon leaving. > > David> I was ready to dismiss the IE-specific bug as a Microsoft issue (being > David> that I could not duplicate it here and have had no corroborating > David> reports) but this pop-up thing I cannot so easily explain away. Where > David> would these ads be coming from and why do they appear only when the user > David> is at OUR IMail server? > > David> One other detail perhaps worth mentioning: The user had made our > David> webmail interface the default page on all affected computers. > David> Relevant? Probably not. I believe he had mentioned that, having > David> removed the default, the error recurred upon subsequent visits to our > David> site. > > David> The behavior has been verified by this particular user on three separate > David> systems, two with Windows XP and one Windows 2000. All have the > David> following similarities: > > David> Internet Explorer 6.0.2800 > David> Browser Pal - Ad Blocker v1.0 > > David> Any ideas? > > David> Thank you very much. > > David> Dave > > -- > > Scott mailto:[EMAIL PROTECTED] > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ -- David M. Delbridge President & CEO Circa 3000 ColdFusion Hosting http://www.circa3k.com 775-832-2445 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
