The problem wth single test rejections is company image. We as a business using Imail and Declude want our customers to know we will work with them in any situtaion. We are partners in a sence in this reguard.
If I reject an email on a single test and make it difficult for a potential customer to do business with me I could loose that million dollor account. For what, and ignorant mail admin on the other end. I do not think so. What I have found since using declude and the multiple tests is that many admins will not let their managers know there is a configuration issue on their end and they are unwilling to fix the issues due to ignorance or stupid pride. Should I penalize my business due to the ignorance of these admins??? No! What we do do is hold the email from these servers and delay delivery until the user has a chance to review the mail that has been held for their account. Our users get a daily email report of all the mail held for them and they can click a link in the mail to re-queue the message for delivery. Doing this we have reduced our false positives to close to 0% all legitimate mail gets delivered. There may be some cases where single test rejection are allowable. Kevin Bilbee > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bruce Demske > Sent: Thursday, August 14, 2003 10:29 AM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Anyone have any experiences with Postini ? > > > > > > IMGate's success over the last 3 years says single-criterion rejection > > makes sense in a very large number of cases. > > > > Len > > Scott, > I have to agree with Len on this one. I think that Declude sounds like a > fantastic product and think that the weighting process has its' merits but > for many of us the single criteria rejection and rightful (IMHO) > shifting of > responsibility to the sender to have their own house in order is optimal > both technologically and philosophically. That said, I > completely see what > you're saying and think that there are good/bad things to say for each > position and can agree to disagree on this point <grin!>. I am > speaking as > a user of IMail since version 4 whose users have never been happier than > since we started using IMGate in the last 3 months, occassional false > positive (every single one due to problems on the sender's end) included. > Cheers, > Bruce > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
