We send recipient notifications so the recipient knows they've received
a virus and have confidence that our system is working. The orignal
infected email is deleted. During high levels of virus activity we turn
this off temporarily and notify customers that we have done so and turn
it back on when virus levels fall to around 1% or less. 

We don't generate sender notifcations, there's no point these days - so
no hassles there from us anyway. 

David


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Len Conrad
Sent: 20 August 2003 10:06
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: Internet slowdown



>We're seeing a 38% infection rate this morning of all emails. We've 
>stopped sending out recipient notifcations

great example:  sender and recipient virus notifications are obviously
good 
will but bad results, esp when there is a hurricane of infections like 
ILOVEYOU, sobig, etc.

The infected msg is bogus (sent by the wormbot), so destroying it is ok.

Generating sender/recipient notifications of the event seriously hassles

both the probably forged sender and the recipient, as well as generating

1000's of msgs into your mail system.  The AV notification actions are 
worse than the original infection.

Len


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