RE: [IMail Forum] Intermittant KWM on 7.15hf3

[Rick Brooks]

Thank you Eric, I hope we can make a clearer trouble report. Our KWM login screen intermittently is “not found” or, at some moments we CAN login to find some internal images and links “not found”. I did, however purchase a service contract moments ago and installed the KWM on one hosted domain’s mail server: http://mail.995usa.com This is still running 7.15 on the backend and we tried 50 times to open the page using Mozilla and IE 6 and cannot get 100% success rate of the page displaying properly.   I have not received my upgrade ID to get 8.02 (or whichever is greater) to put on the backend and see if this is where we are having the problem.   Thanks.     From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Shanbrom (Ipswitch) Sent: Friday, January 02, 2004 4:44 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Intermittant KWM on 7.15hf3   What is the problem you are having specifically? Couldn't figure out what is going wrong from your last post   Eric S ----- Original Message ----- From: Rick Brooks To: [EMAIL PROTECTED] Sent: Friday, January 02, 2004 4:29 PM Subject: [IMail Forum] Intermittant KWM on 7.15hf3   Hello, We have had no problems with our webmail until recently, We have: Win 2K (patched) Compaq Proliant quad proc 512M Ram Scsi disks Imail 7.15HF3 KWM 3. Declude trio of Hijack, Virus, Junkmail. We have tested everything and reinstalled Imail all patched up to the issue version again, checked DNS on the images path, DNS on the host path and any other network or hardware related issue we could think of. We have checked the Ipswitch KB, read google groups and looked for anyone else who may have the same issue or seen intermittent webmail failure in a like circumstance and found nothing helpful. Can anyone point me in a direction to resolution?   R. Brooks Trinity Data Services www.trinitydataservices.com V. 813.930.0504 -13 F. 813.930.0285 E [EMAIL PROTECTED]