have you gone through and configured the KWM according to the readme file in
the Start>Programs>IMail program group?

Eric S
----- Original Message ----- 
From: "Rick Brooks" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, January 02, 2004 7:50 PM
Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3


> OK, we've installed the Imail 8.05 and are using the KWM version 4.2?
>
> We had concerns about network connectivity/DNS so we disabled the Compaq
> Netetelligent and placed a new Intel pro10/100 management adapter on
board.
>
> The results are still about the same.
> Please try again.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Fitscape
Internet
> Relations
> Sent: Friday, January 02, 2004 5:19 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3
>
> lol, ok yeah no dice.  The splash page is fine, click the continue and got
> zilch.  Did u check to make sure your install is proper and u have correct
> version of kwm/imail installed?
>
> Bryan
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Rick Brooks
> Sent: Friday, January 02, 2004 2:09 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3
>
>
> try demo/demo
>
>
> ---------- Original Message ----------------------------------
> From: "Fitscape Internet Relations" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date:  Fri, 2 Jan 2004 14:04:46 -0800
>
> I just tried it and it came up fine.  No errors on page.  If u
> provide a
> test acct name/pw we can login and do some poking around.
>
> Bryan
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Rick
> Brooks
> Sent: Friday, January 02, 2004 1:57 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Intermittant KWM on 7.15hf3
>
>
> Thank you Eric,
> I hope we can make a clearer trouble report.
> Our KWM login screen intermittently is "not found" or, at some
> moments we
> CAN login to find some internal images and links "not found".
> I did, however purchase a service contract moments ago and
> installed the KWM
> on one hosted domain's mail server: http://mail.995usa.com
> This is still running 7.15 on the backend and we tried 50 times to
> open the
> page using Mozilla and IE 6 and cannot get 100% success rate of
> the page
> displaying properly.
>
> I have not received my upgrade ID to get 8.02 (or whichever is
> greater) to
> put on the backend and see if this is where we are having the
> problem.
>
> Thanks.
>
>
>
>
>
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Eric
> Shanbrom
> (Ipswitch)
> Sent: Friday, January 02, 2004 4:44 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Intermittant KWM on 7.15hf3
>
> What is the problem you are having specifically? Couldn't figure
> out what is
> going wrong from your last post
>
> Eric S
> ----- Original Message -----
> From: Rick Brooks
> To: [EMAIL PROTECTED]
> Sent: Friday, January 02, 2004 4:29 PM
> Subject: [IMail Forum] Intermittant KWM on 7.15hf3
>
> Hello,
> We have had no problems with our webmail until recently,
> We have:
> Win 2K (patched)
> Compaq Proliant quad proc
> 512M Ram
> Scsi disks
> Imail 7.15HF3
> KWM 3.
> Declude trio of Hijack, Virus, Junkmail.
> We have tested everything and reinstalled Imail all patched up to
> the issue
> version again, checked DNS on the images path, DNS on the host
> path and any
> other network or hardware related issue we could think of.
> We have checked the Ipswitch KB, read google groups and looked for
> anyone
> else who may have the same issue or seen intermittent webmail
> failure in a
> like circumstance and found nothing helpful.
> Can anyone point me in a direction to resolution?
>
> R. Brooks
> Trinity Data Services
> www.trinitydataservices.com
> V. 813.930.0504 -13
> F. 813.930.0285
> E [EMAIL PROTECTED]
>
>
>
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>
>
>
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