Do You have a firewall that filters attachments?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason O'Bara
Sent: Tuesday, March 23, 2004 10:02 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Problem or Virus?


I am running the Imail AntiVirus from Symantec. I thought it was a
mailserver virus scanner. There are no other scanners on that box.

Thanks!

Jason

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Tuesday, March 23, 2004 10:54 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Problem or Virus?



>I have had a few calls from users that they are receiving blank
>messages from other users in our company that they can't open. These 
>messages have no attachments, but what makes me curious is that the 
>logs show the message come from an outside IP labeled from a registered

>user on my domain to a registered user on my domain.

Let me guess: You don't have a mailserver virus scanner, but you *do*
have 
an on-access virus scanner running on your IMail server?  This is one of

the problems that will occur if you do that.  If it detects a virus in a

D*.SMD file (which it may or may not do, depending on many factors), the

D*.SMD file gets deleted, resulting in a blank E-mail.  Fortunately, it 
happened with the D*.SMD file (causing just the E-mail with the virus to
be 
deleted), and not the *.mbx file (in which case all E-mail that hasn't
yet 
been collected by the recipient will be deleted).

                                                    -Scott
---
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