Thank you, Bruce! I haven't had such a good laugh in many years.
I can't remember the last time I saw an IT person with a "damn the clients, if they would just all go away and stop asking for things done the way they want that is actually useful and let us nerds control everything based on our biased techie view of the world" I have personally been on the phone with Cisco, Microsoft, and other world-class, technology leaders tech support departments and they clearly understand that email should be delivered in a few minutes, not hours. Specifically: Cisco or Microsoft phone support: I'll email you the fix now" One minute later - "Did you get the email yet? Let me know, while you are still on the phone, if you need any further help or need more info" They do not expect me to stay on the phone for 3 hours waiting for email to arrive. I use Cisco and Microsoft as examples only because no one, not even Bruce, can dispute they are technically savvy and know more about networking and email (and sell most of it). -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Barnes Sent: Thursday, April 15, 2004 10:18 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? Disagree all you like, but my statement is based on more than 15 years of experience with e-mail servers and 35 years of experience with computers and networking in general. Pushing something, in this case e-mail, to do something it's not designed to do, ie: lock a file while a remote client (not on the same machine) checks for e-mail and, if idap is enabled, parses all of the files and mailbox trees, will not behave well in any environment if it is done too frequently. At some point both the hardware and software have to be able to have time to do their associated tasks. Again, disagree with me all you want, but e-mail is NOT instant messaging. Instant messaging is a totally different application that routes a burst of data to a specific IP address without having to send it to a file that holds it to be checked and responded to. If someone wants e-mail, then they need to treat it like e-mail. If they want instant messaging, then get instant messaging, but don't whine and cry about something not working in the manner in which they perceive it should work. There are standards for everything and somewhere a whole generation of computer crybabies who demand their own way decided to throw them out the window. I don't tolerate that kind of attitude or behavior, and I won't tolerate my employees, customers or clients telling me how a product that is supposed to do one thing should be pushed to do something else. If they abuse my staff, my network, my services or me, they get shut off and are free to go elsewhere. Bruce Barnes ChicagoNetTech Inc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of RMilner Sent: Thursday, April 15, 2004 11:59 To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? I respectfully disagree. Even the IMail Webmail in 8.1 says it autochecks for new mail every 5 minutes. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Bruce Barnes Sent: Thursday, April 15, 2004 12:44 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? No e-mail client should ever be checking for e-mail any more frequently than every TWENTY minutes. If you check for e-mail more frequently, it can LOCK the mail box and the queue on ANY server, IMail, Exchange, or any other server, and substantially slow the message delivery within the server. E-Mail is NOT instant messaging. The standard for e-mail delivery is still about 3 hours - NOT instant. Bruce Barnes ChicagoNetTech -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of RMilner Sent: Thursday, April 15, 2004 11:23 To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? Can anyone address why it now takes anywhere from 10-25 minutes to send an email between 2 Internal Mailboxes in IMail 8.1 when this happened fairly instantly in 8.05? It also takes 10-20 minutes if you have forwarding set up in IMail Administrator between the mailboxes. This happens even if it's the only email in the system, so its not a load issue. It appears to be a queue issue. As the queue cannot be re-run any faster than 10 minutes, it now takes a minimum of 10 minutes to send an email to another person on the system - if that person has their mailbox (such as to their assistant) it takes an additional 10 minutes for the assistant to get it - and that is based on Outlook checking for messages just after the queue runs. If Outlook only runs every 2-5 minutes, then it takes upwards of 30 minutes to send emails internally. This really is unacceptable. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Bridges, Samantha Sent: Thursday, April 15, 2004 11:06 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? No problems here. Install was easy and quick. -----Original Message----- From: Travis Rabe [mailto:[EMAIL PROTECTED] Sent: Thursday, April 15, 2004 11:01 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Any positive experience with v8.1? I had some troubles with the upgrade there were in part as a result of my own doing. IN the end the HF2 fixed what I was seeing. Overall, I am very pleased with 8.1 Travis > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bud Durland > Sent: Thursday, April 15, 2004 7:22 AM > To: iMail Forum > Subject: [IMail Forum] Any positive experience with v8.1? > > > I'm contemplating upgrading from 8.05 to 8.1hf2 this weekend. > > I don't use LDAP (previous versions seemed "broken", so we use > something > else) > > I do have approximately 100 users, and all use IMAP to access their > mail. A very few (<10) occasionally use WebMail > > We process approximately 1500 messages a day > > We use Declude Junkmail and Antivirus > > Has anyone have a positive experience upgrading to 8.1 in this kind of > environment? > > > -- > ------------------------------------------------------------------- > illigitimi non carborundum > ------------------------------------------------------------------- > Bud Durland, CNE Mold-Rite Plastics > Network Administrator http://www.mrpcap.com > ------------------------------------------------------------------- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
